Head Office
Senlikkoy Mah. Yesilkoy Cad.
No 9/A Florya Bakiroy
Istanbul, Turkey
Support:
Phone: +1 (914) 701-8713
Phone:+1 (914) 701-8714
Email: hdqcustsrvc@atlasair.com
About Atlasglobal
Atlasglobal is a Turkish airline founded as Atlasjet International Airlines in 2001. Headquartered at Istanbul, the airline currently has a fleet of 26 aircraft connecting to more than 58 destinations in 35 countries. Atlasglobal’s main operating base is located at Istanbul Ataturk Airport. It operates schedule as well as charter flights to Asia, Russia, Middle East and Europe. The website has a schedule showing the list of destinations where Atlasglobal operates flights. Currently, Atlasglobal connects fliers to and from Albania, Bahrain, Bosnia, France, Georgia, Germany, Iran, Iraq, Israel, Kazakhstam, Kosovo, Lebanon, Netherlands, Qatar, Romania, Russia, Saudi Arabia, Turkey and the UK. Within Turkey, the airline connects fliers to Adana, Antalya, Bodrum, Dalaman, Gaziantep, Istanbul, Izmir, Kars, Kayseri, Konya, Tranzon and Van.
Fliers can search for a flight on a specific date using the search tool on the website. You can also purchase tickets at nearest office or via the Atlasglobal website. If you have an existing reservation, you can get flight details by inputting the reference number online. You can also skip the airport queues to check in online. Online check in is available 48 hours before departure time. Fliers can also book hotels and car online. If you are on the move, download the Atlastglobal smartphone app to search flights, book tickets and perform online check-in.
Booking of flights can be made using Visa, MasterCard, american Express and net banking. You can view and manage your reservation by signing into your account or calling the customer service. As for baggage, hand baggage should not exceed 8kg and checked baggage should not exceed 32kg. Business class fliers enjoy extra baggage allowance, a wide choice of menu and comfortable leather seats. There is EkonomiPlus for economical prices with more privileges.
If you are a frequent flier, register for the Atlasmiles loyalty program to earn and redeem reward points. You can earn miles on Atlasglobal flights, accommodation and car rental. The miles vary according to flight class such as Economy or Business. Atlasmiles tiers consist of Platinum, Gold, Silver and Bronze. Members enjoy priority seating, special check-in, extra baggage, priority boarding and free business class upgrade. Atlasmiles members can sign into account to view points and keep track of spending. Atlasmiles partners with a number of hotels, restaurants and retail outlets so members can enjoy maximum benefits. For more information or queries on tickets, refund, cancellation, lost baggage, career/jobs, or others, reach the Atlasglobal support.
I have bought two round-trip ticket Belgrade-Tbilisi (for me and Tomaz) with date of arrival from Belgrade on August 03. and departure from Tbilisi on September 15. Due to unpredictable circumstances we had to shorten our stay in Tbilisi and to get back before scheduled time. Thus we use our ticket only in one way. Please let me know is there any possibility for partial refund of tickets for flight we can not use (atlas Global flight 1717, Tbilisi Belgrade September 15).
I was shocked that you are chargeing £750 for flights from stansted London to Ercan Cyprus in July this year. How do you expect pensioners and people with children to afford this. I always fly with you I just came back in March and want to book for July. Can you please have some consideration for people that can’t afford this. Stop taking advantage of people