Address
Arsenal Football Club
Highbury House
75 Drayton Park
London, N5 1BU
Customer Service
Phone: 020 7619 5003 (general)
Phone: 020 7619 5000 (tickets)
Email: boxoffice@arsenal.co.uk (tickets)
Email: stadium@arsenal.co.uk (lost and found)
Email customerservice@arsenaldirect.co.uk (shopping)
Email: ask@arsenal.co.uk (feedback)
_______
About Arsenal Football Club
How often do you stumble on a football club with a history of more than 135 years? Here is one, the professional English football club Arsenal FC. Competing in the Premier League, the team has to it credit 13 League Champions, 2 League Cups, 14 FA Cups and 16 FA Community Shields. Founded in 1886, Arsenal FC has its home ground at Emirates Stadium, London, which boasts a seating capacity of 60,700. The team stands among top ten of most valuable clubs in the world. Fans often refer to themselves as “Gooners”, a word derived from the team’s nickname The Gunners. Some of the best Arsenal players in the past include Thierry Henry, Dennis Bergkamp, Patrick Vieira, Tony Adams, Ian Wright, Liam Brady, Alex James, Robert Pires, David Seaman and Charlie George, to name a few.
Fans watching a match at the home stadium
Fans can visit the official website for the team’s current lineup of players. You can see the list of goalkeepers, along with defenders, midfielders and forwards. The homepage features all the latest news and announcements, along with highlights and analysis of past matches. The Fixtures section has details of all the upcoming matches with date and venue. The Table will show the points of all teams, along with matches won, drawn and lost. That is not all, you can even get statistics of players for the last three years. Visit the Video section to be wowed by the past match highlights. It also features interviews and behind the scene videos.
Coming to tickets, fans can join the Arsenal Membership for match tickets and member events throughout the season. Membership types include Adult, Junior, Platinum (on Club Level) and Purple (for disabled supporters). Members are invited to exclusive events throughout the season, receive a Membership Pack, have free and unlimited access to Arsenal Player (video) and enjoy discounts on online and in-store purchases. The membership can be updated or cancelled by signing into account. Tickets online can be purchased using major debit or credit card. As a Platinum member, you are in for a treat with best seats, exclusive access to members-only restaurant and a dedicated account manager. As for executive boxes, they come in 10, 12 and 15 seats. Become a season ticket holder to guarantee your place for games. When tickets are sold out, you can register to be on the waiting list. If you are an existing season ticket holder, renew your season ticket on the website. For those who cannot make it to the game, you can sell your ticket on the Arsenal Ticket Exchange platform. You can even transfer same to friends or family. Silver, Red, Cannon and Junior Gunner members only can use the service.
Ticket prices vary according to game, seating area and category. The website has published details of matchday prices for members. Non-members can only purchase tickets based on the availability. The Box Office can be found next to the All Arsenal Shop on Drayton Park. Tickets can be booked for the four stands – North Bank, East Stand, Clock End and West Stand. There is an interactive chart available on the website showing the seating areas, along with executive boxes and suites. An hardcore Arsenal fan? Book a stadium tour online to enjoy a guided tour through dressing room, home dugout, pitchside, players tunnel, players entrance and Directors Box. The tours operate throughout the week.
Fans can conveniently reach the Emirates Stadium through bus, Tube, train or cab. On matchdays, it is advised to come early and not drive to stadium due to lack of parking. There will be security checks at the entrance. Supporters are allowed to carry small bags or backpacks. You are however not permitted to bring large bags, air horns, glass bottles, canned drinks, tools, video recording equipment, fireworks, musical instruments or large banners. If you have a lost item to report, you can reach the fan services team or write to the email provided on this page.
Fans can shop at The Armoury for a wide range of merchandise for men, women and children. Located at the West side, The Armoury sells apparel, fashion accessories and gifts. You can also shop online on Arsenal Direct. Products listed include tshirts, trousers, jackets, bags, hats, scarves, wallets, books, toys, homeware, and memorabilia. Purchases online can be made Visa, MasterCard, American Express and PayPal. The standard delivery in the UK can take 5 working days. You have express delivery service for faster shipping. Arsenal Direct also ships items internationally. The shipping costs and timeframe vary according to region. Products can be returned within 28 days of delivery. You can register your return online and create label for shipping back the item to warehouse. More details are available under the Help section.
