Head Office
Amazon Digital Services LLC
410 Terry Avenue North Seattle,
WA 98109-5210, United States
Customer Service
Phone: 44-203-356-1947 (general)
Web: Prime Video Help
Email: aiv-android-feedback@amazon.com (Android app feedback)
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About Amazon Prime
Amazon Prime is a subscription service giving customers access to exclusive Amazon Originals, popular movies and TV shows, free expedited shipping and exclusive deals. The service was launched in 2005 and is available worldwide. The paid service can be subscribed on a month to month or yearly basis. There are more than 100 million users who have subscribed to Prime. The membership costs vary according to region. On the Amazon Prime website you can see the current membership plans in your region.
Entertainment lovers can visit Prime Video to see the curated TV shows and movies. You can see titles, a brief synopsis and even watch trailers. You will need a Prime subscription to watch full episodes. Payment for a Prime membership can be made using major debit or credit cards. You can make changes to your membership by signing into your account. Prime Video is also available on Android and iOS app.
You can start with a free trial before getting a monthly or yearly subscription. Members enjoy unlimited streaming of movies and TV episodes. If you love shopping, then the shipping benefits might interest you. Amazon Prime members enjoy free two-day shipping on eligible items, free same-day delivery in eligible zip codes and free 2-hour delivery on thousands of items. If shopping at Whole Foods Market, Prime members enjoy exclusive savings.
Music lovers also benefit with a Prime membership. With Prime Music, users enjoy unlimited, ad-free access to more than two million songs. Prime members can get discounted Amazon Music Unlimited monthly plans. Further enjoy hundreds of playlists and stations specially curated by our music editors. Users can download their favourite music on the mobile app and listen on repeat.
Whatever your interests lie, Prime offers something for everyone. For those love reading books, there is Prime Reading. Members can borrow books, magazines, and more from the Prime Reading catalog. You can read these on Kindle ereader, Fire tablet and Kindle apps. There is Amazon First Reads offering early access for members in the US to download a new book for free every month.
The membership fee for Prime is stated in the Prime section of Help pages. Note that the Prime membership fee is non-refundable. Also your Prime membership will be automatically renewed if you have enabled recurring payments. As for cancellation note that you may cancel your membership any time by visiting Your account. If you cancel the annual Prime membership within 3 business days of signing up you will get a credit note and refund of full membership fee. If you cancel any other time, you will get a credit note and refund only if you have not made any eligible purchases. Browse the Help section for details. For more information or queries on payment, cancellation, refund, career, or others, reach the Amazon Prime support.
