Airbnb Head Office
888 Brannan St, San Francisco,
CA 94103, United States
Phone: (855) 424-7262

Airbnb Customer Service
Email: terms@airbnb.com
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About Airbnb
airbnbThanks to Airbnb, renting lodging has never been more easy. With its headquarters in San Francisco, US, Airbnb is a marketplace for owners to utilise their space for generating income, while also offering a wide range of lodging options to travelers. Founded in the year 2008, today Airbnb connects travelers in more than 35,000 cities and 192 countries. The Airbnb website boasts of over 1,500,000 listings. For corporates, Airbnb’s business travel program allows for cost-saving and enjoyable lodging.

The search bar on the Airbnb website allows travelers to locate and contact hosts with available rooms or sometimes even an entire house. Did we mention you can even find castles? You can directly connect with the host, confirm your date and make the payment for accessing the space. The search allows you to input your desired location, date and number of guests. You are then provided with the available rentals with the price, along with pictures. You can filter your search with your budget, number of bedrooms, neighborhoods, amenities such as WiFi and kitchen, host language or even property type (if interested in apartment, house or just bed & breakfast).

Payments for your booking can be made through major debit and credit cards that include Visa, MasterCard, AMEX, Discover and JCB. Paypal and Alipay, among others is also accepted. Changes and cancellations to your booking can be made by accessing your account online. Read the Airbnb’s refund and cancellation policy before proceeding with a booking.

Now to those looking to become a host and list your space, Airbnb makes it easy through its online platform. You can list your space with the amenities, top features, price and availability dates. Airbnb offers a nice gallery on each listing to upload pictures of your rooms or house. Also, get yourself verified for building trust. For faster experience, try the Airbnb mobile app that comes loaded with all the best features.

For more information on Airbnb or to provide your feedback or complaint on your Airbnb booking, refund, cancellation or others, visit the website or speak to an Airbnb customer service representative. You can also write a mail for faster response.

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Last Update: September 18, 2024