Air Busan Head Office
6F #853-1 Beomcheon-Dong
Busanjin-Gu, Busan 614-721,
South Korea
Air Busan Customer Service
Phone: +82 1666-3060 (within Korea)
Phone: 3489-6320 (Hong Kong)
Phone: 02-2516-3355 (Taiwan)
Phone: 8898-2327 (Macau)
Phone: 032-268-0892 (Philippines)
Phone: +81 0570-029-777 (others)
_____
About Air Busan
Air Busan is a Korean airline that launched services in the year 2007. With a modern fleet of 16 aircraft, the airline connects to some 19 routes, within Korea and abroad. From its operating base at Gimhae International Airport, Air Busan operates flights to Jeju, Gimpo, Fukuoka, Osaka, Sapporo, Yanji, Tokyo, Qingdao, Xi’an, Zhangiajie, Macau, Hong Kong, Taipei, Kaohsiung, Da Nang, Siem Reap, Guam and Cebu. The low cost carrier is a subsidiary of Asiana Airlines.
Tickets for Air Busan flights can be booked on the website, mobile application or by visiting nearest sales office. Web reservation can be done using major credit cards. Fliers can also view/change itinerary, check flight schedule and status and even reserve preferred seat online. Boarding begins 20 minutes before departure for domestic flights and 40 minutes before departure for international flights.
Coming to baggage, Air Busan allows one cabin baggage of 10kg weight and check-in baggage should not exceed 15kg (for domestic flights). On international flights, fliers can carry from 20kg to up to 23kg check-in baggage. Read the baggage guide here for further details. For those looking to benefit from using Air Busan, the airline’s Fly & Fun program allows passengers to receive special benefits from partner companies (hotels, restaurantw etc) by simply presenting their boarding pass. Also, fliers receive STAMPs every time they fly with Air Busan. The stamps can redeemed for STAMP flight tickets all year round. The stamps can also be purchased and even transferred.
Corporates can benefit by registering online for cost-effective group booking, regular offers, discounts and other benefits. For more information or queries on payment, refund, cancellation, lost baggage or others reach the Air Busan customer service.
Air Busan Customer Service is non-existent, can’t be reached and no response through email. I can’t book because my name is 24 characters and it’s got a limit of 23 characters. CHANGE YOUR SYSTEM! It’s a ridiculous rule.
Sir, I want to book flight tickets, but i am unable to book due to mobile number information. My mobile No. is +919825425600. but in your booking information there no proper place to insert the mobile number. please advise me, how can i book ticket.
I bought a ticket from Busan to Taipei (Taoyuan) on 18/11/2018. However, I did not receive e-ticket after my payment completed. Kindly reply as soon as possible. Thanks
My booking reference no. 5088692.
Flight no. BX148
I would like to request for a flight booking confirmation letter/email. It was not sent to my email box when I made the booking online. Thanks.
I need assistance with a Flight Booking, and I’m surprised that their is not a contact email address on the Website.
I would like to make flight bookings for January 2019, for a Multi-City trip, but your Website does not seem to allow me to do this.
I would like to make the following bookings for 3 x Adults
2nd January – Seoul (Incheon or Gimpo) to Japan (Haenada or Narita). Preferably early flight, around 9:00 am.
7th January – Japan (Haenada or Narita) to Ulsan or Busan. Preferably early flight, around 9:00 am.
12th January – Ulsan or Busan to Seoul (Incheon or Gimpo). Preferably early flight, 11:00 am.
In addition, for 1 x Adult
2nd January – Seoul (Incheon or Gimpo) to Japan (Haenada or Narita). Must be exactly the same flight as above.
7th January – Japan (Haenada or Narita) to Ulsan/Busan. Must be exactly the same flight as above.
I would like to make the bookings this week.
Dear Sir or Madam,
I booked a flight to Busan on 02.05.2018 and I am a German citizen. Normally I do not need a visa for an short trip to South Korea but two weeks ago I went to Cambodia and on the way back I spent three hours at the airport in Seoul for my connecting flight. Does this stay count already as a stay in SK and I need to apply for a visa or can I take my flight on 02.05.2018 without any problem?
Thank you very much in advance
Sincerely
Marina
I have my ID but my password is incorrect.
I cannot find my password because my registered email address is no longer in use. Please advise how to change my registered email address.
I cannot log in because password is error.
I have just purchased 5 tickets from Jeju to Busan departure date on 8 December 2017. I have received a notice payment completed but till now I have not received any email on my purchases or any other detail such as reservation number.
Appreciate if you could assist.
Hi Annyeong,
I’ve book your flight Busan to Jeju on 13/5 evening.
My reservation no. is 6012604.
The problem is my name is exceeding 23 alphabet.
The name in passport should be SITI HARTINI BINTI SUDARMAN,
but I shorten it to SITI HARTINI SUDARMAN when booking.
Can I just proceed to boarding with this name? Could you please change my name in your reservation record according to my name in my passport?
It should be:BINTISUDARMAN/SITIHARTINI
(Surname/First&Middle name)
So, later on, when I print my boarding pass, my name is equivalent to the name in my passport & I wont have problem to boarding.
Thanks in advance for all your help.
Really appreciate it.
Sincerely,
First time flying with Air Busan
Hartini
Kuala Lumpur