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Find below customer service details of Academia, Inc. Besides contact details, the page also offers a brief overview of the company.

Head Office
Academia, Inc
251 Kearny Street,
#520 San Francisco,
CA 94108, United States

Email: [email protected]
Web: Submit Ticket
Phone: nil

About Academia
When those in academics want to share research papers and connect with other like-minded, they head to The social networking platform for academics was launched in 2008 and was the brainchild of British entrepreneur Richard Price. The one stop destination for research papers, Academia today boasts of more than 113 million users. Each month the website attracts more than 77 million users, out of which at least 70,000 register as new users to access academic papers for scholarly research. There are more than 24 million papers available for free on the website. The open access library can also be accessed through the smartphone app. Through the app, you can discover, read and save new research, see who is reading your papers and connect with other scholars.

Academia has a clean and simple user interface, making it easy for scholars to search for papers or contributors. A registration is required to get started. You can register for a free account or a premium account. With a free account, you can find, download and read full text papers. You can further share your research with your profile. With a paid account, you get to learn about the readers of your papers, keep a track of who cites your papers, see profile visitors and publish your own with a personal website. A free account also allows you to search full text and citations of 24 million papers. To begin a search, you can make use of the Search tab on the user dashboard. As you type a topic, you will see relevant papers and related topics listed. You can explore the popular papers or people with most followers on the topic. Users have the option to download or save a paper to library for later reading.

On the academic research access platform, you can search a paper by category or even popular research interests like engineering, psychology, music, education, technology, political science and history. Other popular topics you will find include cultural studies, medicine, computer science, architecture, chemistry, management, finance, ethics, languages and business administration. As you stumble on an interesting paper, you can read the short description and proceed to read/download the paper. The page has details of the author, number of views, along with the publication date. If you want to read it offline, click on Download PDF. Have a question or feedback on the paper? You can message the author right from the page and share your thoughts. To discover papers as and when they are published, you can create alerts to notify you of same. However, the option to set set alerts is only available for premium accounts. All premium users can set an unlimited number of alerts.

Users can upgrade to a premium account using Visa, MasterCard, Discover and American Express cards. Academia offers a 30-day money back guarantee if you are not satisfied with the premium subscription. Existing users can also cancel their subscription from the settings page. No refunds will be processed after 30 days of sign up. Academia claims its platform is used by teachers, scholars and students at more than 15,000 universities. Besides research papers, academics can apply for grants, fellowships and awards and cash prizes. Premium users can find funding from libraries, foundations and societies. If you have a paper to publish for the benefit of readers, you can click on the Upload button at the top menu of the website. You can upload multiple pages, provide a title, and abstract, and add tags with research interests.

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