First Flight Couriers Head Office
15/16, National House, Saki Vihar Road, Chandivali Junction,
Andheri (E), Mumbai – 400 072. INDIA
Phone: 022-39576666
Fax: 022-39520803
First Flight Couriers Email Support
ffcl@firstflight.net
First Flight Regional Offices
Ahmedabad: 079 – 39444444
Bangalore: 080 – 41606060/39444444
Chandigarh: 0172 – 3944444
Chennai: 044 – 42027788
Coimbatore: 0422 – 3218718
Delhi: 011 – 30936666 / 39444444
Gurgaon: 0124 – 3944444
Guwahati: 0361 – 2608547/2516152
Hyderabad: 040 – 39444444
Indore: 0731 – 3944444
Jaipur: 0141 – 3944444
Cochin: 0484 – 3944444 / 3086666
Kolkata: 033 – 39444444
Lucknow: 0522 – 3944444
Mumbai: 022 – 39546666
Noida: 0120 – 3944444
Pune: 020 – 39444444
International
US: 001 212 382 1741
UK: 0044 (0) 208 572 7766
UAE: + 971 2 6773344
Canada: (905) 673-9631
Singapore: +65 65421109
Qatar: +974 4313830
Oman: 00968 24810462
Nepal: 00977 14486239
Malaysia: +60 7 3555290
_______
Track First Flight Shipment
To track your First Flight shipment click here. You can also track same by SMS by typing FF TRK <space> Consignment Number and sending SMS to 55352.
First Flight Pick Up Request
Want a First Flight executive to pick up your shipment at your address? Click here to fill the request form. To calculate rate click here
Locate First Flight
To locate a First Flight office nearest at your city click here
About First Flight Couriers
First Flight Couriers was established in the year 1986. It was founded by OP Saboo. First Flight currently has about 930 offices and about 2200 collection centers. Besides it also has 452 franchisee locations and serves over 5000 pincodes across India. Globally, First flight serves about 220 countries. The company employs some 10,000 people. In addition to domestic and international courier services, First Flight products include First Wheels (an alternative to Air Cargo); First Wings (for bulk shipments); Emotional Bond (to deliver greeting cards or cakes on special occassions); Flexi Pack (to send packages of 5kg or more); and First Flight Tours and Travels.
I am very disappointed with your service because i had booked a order – 2793610 from Shop clues & parcel has been shipped from your service Consignment No. D82520173. & it hasn’t been delivered. Your website says was my residence was locked. This is however not true. There are always people available at my place. And am surprised the consignment doesnt reach me despite repeated calls.
I was expecting to receive courier from Chhindwara with docket number M61445826, but while tracking it is showing that it has been delivered in Gurgaon..what nonsense is this,when address mentioned in courier envelope is of pune how is it possible that it could be delivered in pune and the person also received it..very bad service by this courier.
It has been over two and half months and the representative of First Flight Courier Service Branch Nagpur are not delivering the products. The packages are returned by saying one or other reasons such as “No courier service” , “consignor refuses to take over the pkgs” etc. They never intimate receipt of mails, products/ cheque envelopes to consignors etc.
Once you have sent the courier, pl forget and do not call the customer care- as they will not pick up your phone. Now it’s your luck if the courier is delivered or just display on site as-“Delivered”.
Hi,
i have ordered a product on egully.com, and they have send my by firstflight.
D08542524: First Flight
The status is showing as on today ‘dispatched form allahabad’.
Please call me and confirm me the current update.Its been a real long time.
Credit card dispatched on 19.9.12 under reference no EV12263010446 not delivered so far. Tracking system on website of FFC is not able to provide any status.
Payback have send my “PAYBACK” card through First flight twice from Mumbai to bangalore ., But both times it have been returned stating reason insufficient address details ., But complete Correct Exact Address is been given ., When i tried calling Customer care , No response from several numbers ., only two numbers picked of, Even they didnt help ., WORST SERVICE . IS THE COMPANY CLOSED ? or the customer care service representatives are worst ? . I have been waiting for my courier since more than 1 Month .
please use the ref/docket number to check status directly from the website
i am suppose to receive a courier, the booking number is M45539712.. but because of the mistake in address the delivery will not be possible. The city in the address is Lonvala, but it is Pune having pin code 411057. Please note the needful changes and deliver the item in Pune
My consignment no.EV12204011267 has been rejected twice, citing wrong address. This has wasted a minimum of 4 weeks, constantly calling them.
First of all, the address is so Crystal Clear, that it cannot be wrong, we have been officially using that address for all our purposes. Secondly, if they consider the address wrong, they should call up first, on the number provided consignment. But they didn’t.
The Consignment contains IMP DOCK. , and it still hasn’t delivered to us. The consignment sender has made several rounds to FirstFlight Courier Service at TANDA AMBEDKARNAGAR-UP, but they keep giving excuses that it is wrong address, without specifying how they consider it to be wrong, and without giving any reason as to why they didn’t call the number given on the consignment if they didn’t find the address.
Its was traumatic for the consigner to visit several times to FirstFlight, as its quite far from the place. And it was equally traumatic for the consignee to call several numbers, who kept on forwarding from one number to another. .
I am in the process of filing a consumer complaint
My PAN card was dispatched on 5-7-2012 but on 11-7-2012 my courier status showed ‘party shifted’. There has been no change in the address and now my courier has been sent back. The address was correct and i did not receive any posts or couriers from 5july till date.
With ref to consignment no-U05549391
I got a call on Monday 21st,May-12 that consignment would be delivered at 10:30 AM but it has not been delivered
till date. I checked the consignment status at your site and it says it delivered, not sure to whom it delivered, as
I have not received it till now.I am sending mails but it getting bounced, seems your email id is not correct. I tried to call your Bangalore office today but nobody is picking up the phone.
Can you please check and confirm me.
Contact No- 8553870708, 9019542711,855387113
Kind attention to Mr. Rajesh Ratan
Hi,
With reference to courier no Z B 3582998 ,which was to delivered to our address , this courier was sent by Income tax department Bombay in which they have sent our pan card.
First you have shown in your tracking system that the above letter was return back with the remarks party has shifted, whereas we are still running our office on the same address when we tightly pursued your office we have given assurance that we will get our letter within a day or so due to reason not known our delivery boy sunil has wrongly given the remarks party has shifted.
Even after that we didn’t get our letter again we started on tracking site it was mentioned that the letter was delivered to the party with seal of the receiving co, when we have contacted your office daily they are giving us assurance that within 2 /3 days we will get our letter and after 5 or 6th day when there was heated arguments with Mr. Net Ram he said we should do whatever we want to do, he is not going to deliver our letter
Now its requested to deliver our letter to us otherwise we have no other option to go to court of law for the inconvenience suffered by us and financial loss too.
First Flight Customer Service is pathetic. cc8979554 is my shipment and I am clueless of its current status. pleae contact me on 9158178646
web tracking is totally fake in india for courier first fight. it is not working at all. kindly close that page and dont make fool of people who trust your service.
My consignment no.J42909215 has been rejected twice, citing wrong address. This has wasted a minimum of 2 weeks, constantly calling them.
First of all, the address is so Crystal Clear, that it cannot be wrong, we have been officially using that address for all our purposes. Secondly, if they consider the address wrong, they should call up first, on the number provided consignment. But they didn’t.
The Consignment contains study materials for examination. This delay has caused the delay in preparation for the examination, and it still hasn’t delivered to us. The consignment sender has made several rounds to FirstFlight Courier Service at Gorakhpur, but they keep giving excuses that it is wrong address, without specifying how they consider it to be wrong, and without giving any reason as to why they didn’t call the number given on the consignment if they didn’t find the address.
Its was traumatic for the consigner to visit several times to FirstFlight, as its quite far from the place. And it was equally traumatic for the consignee to call several numbers, who kept on forwarding from one number to another. The loss caused due to delay in exam preparation is irreperable and can cause failure and a wastage of 1 year.
I am in the process of filing a consumer complaint.
First flight is a waste of time. their customer care nos do not work and strangely no one picks up the phone. Customers are clueless about their shipment.
very poor service i have seen in my life.this is total waste of time or money to give any kind of mail or packet to first flight.
plz let me knw the thngs available in emotional bond of firstflight
Courier no. B11350887 is showing in transit since last 5 days. May i know how many days does it take to reach fm mumbai to agra . Thanx
my courier was sent 20 days back but still i am waiting for it….poor exp & when i called the never gave me satisfactory reply they mostly handover doc to anyone’s hand without giving call to correct person
Cutomer care services of First flight is one of the worst. I’ll recommend not to use First flight in future.
My doc number is xx. Kindly let me know the status. My mobile is xx
what happens if the house is locked and the parcel goes undelivered…can we get it delivered to a different address?
it usually returns to the warehouse..but suggest you enquire with the customer support
Package was sent a week go to Hyderabad but it was not delivered yet.
My consignment was sent from Mumbai income tax dept. It contains pan of my son. My family was at home on Oct 21, but your consignment status shows house was locked. This is wrong.
please call up the customer support and they shall send the package again to your address..
Please let me know when will you deliver shipment
please use the ref/docket number to check status directly from the website
4 Bags of HT Bolts despatched from Chennai to Nagpur on 10th Oct. 2011 vide docket no. xx. Whereas we got delivery of 2 bags only from Nagpur on 14.10.2011. We are very badly in need of the balance quantity of materials. Kindly arrange to trace out the balance quantity of materials at the earliest.
please call the customer care and track the status of your package sent
Please let me know when will you deliver shipment
you can check status from the website
address of first flight courier of bhandup west branches