FedEx Head Office
FedEx Corporation,
3875 Airways, Module H3 Department 4634
Memphis, TN 38116
United States of America
FedEx Customer Service
Phone: 1-800-GoFedEx (1-800-463-3339)
Phone: 1-800-238-4461 (TDD service)
Reach the above FedEx phone numbers for customer support of FedEx shipping, freight tracking, complaints or other FedEx queries
International Customers
Phone: 1-800-247-4747
Billing Inquiries
Phone: 1-800-622-1147
Fax: 1-800-548-3020
Reach the above FedEx phone number for FedEx billing queries
Cargo Claims
Phone: 1-800-463-3339
Fax: 1-877-229-4766
Reach the above FedEx phone number, fax for FedEx cargo claims
Freight Services
Phone: 1-800-332-0807
Reach the above FedEx phone number, fax for FedEx freight services
FedEx International Phone Numbers
Below given are the customer service phone numbers of FedEx worldwide. You can contact the respective country for complaints or queries on FedEx services
| ASIA
Australia |
EUROPE
Austria: 0800 123 800 LATIN AMERICA Argentina: 011-5411-4630-0300 MIDDLE EAST/AFRICA Bahrain: 973-17-334448
|
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Track FedEx Shipments
Click here to track your FedEx shipment. You can track your package through tracking number, door tag numbers or order numbers.
FedEx Locations
To locate a FedEx office nearest to your street click here. You can filter results through zip code, address, city, state or phone number. You can also filter your search by types of locations such as FedEx staffed, FedEx Office, FedEx self service, FedEx Authorized ShipCenter or by FedEx services such as Express drop-off, Express Hold, location that accepts cash, airport location, FedEx Return System, packing services or Direct Mail services.
Schedule Pick Up
Want a FedEx ground staff to pick a package from your address? Click here for access to pickup
Calculate Rate/Transit Time
To calculate rates or transit time required for your shipments click here. You need to enter from/to details along with the weight and number of packages to get transit time and rates. You can also get rates and transit times for freight services.
Claims For Damage
Want to make a claim on a shipment made through FedEx? Click here to submit a claim online. You will also need to upload supporting documents for the claim you make.
Packaging Services
You can have FedEx pack your shipment with fitting boxes and cushioning materials to protect items in transit. You can choose from FedEx standard packing, custom packing and high-tech packing (for laptops, mp3 players etc). Call 1-800-463-3339 for more details. You can also write to packagingservices (at) FedEx.com for enquiries.
My FedEx Rewards
As a member of FedEx rewards you can earn points every time you use FedEx to send your shipment. You get access to exclusive offers and promotions. FedEx reward points expire in two years after the date you earned them. You can redeem your points for a reward. For more details click here
About FedEx
FedEx was founded by Frederick Smith in the year 1971 as Federal Express Corporation. FedEx currently handles over 8.5 million shipments each day. The world’s largest express transportation company, FedEx, delivers parcels to more than 220 countries. Headquartered in Memphis, Tennessee, FedEx has about 1,800 offices worldwide in addition to over 6,000 Authorized ShipCenters and 43,000 Drop Boxes. FedEx has close to 700 aircrafts serving more than 300 airports worldwide. In fact FedEx website has over 32 million unique visitors a month and orders for more than 20 million packages each month. The company employs some 290,000 people across the world.
In Asia, FedEx serves more than 30 countries and operates about 400 flights each week. Hong Kong is the Asia Pacific headquarters. In Europe, FedEx covers some 75,000 post codes and has hubs at Paris, UK and Cologne. When it comes to Latin America, FedEx serves more than 50 countries with about 100 flights per week. In 2010, FedEx was featured in Fortune magazine’s “World’s Most Admired Companies”. In addition, the company was listed for three consecutive years for “100 Best Companies to Work in America”. Also it won the 2010 World Air Cargo Award for “International Express Operator of the Year”.
FedEx Corporation’s subsidiaries include FedEx Express, FedEx Trade Networks, FedEx Ground, FedEx Freight, FedEx Custom Critical, FedEx Officie, FedEx Services, FedEx TechConnect and FedEx SupplyChain. Some of the company’s past acquisitions include Parcel Direct, ANC Holdings Ltd, Tianjin Datian W Group, Tiger International, Inc. and Prakash Air Freight Pvt Ltd.
FedEx services: FedEx services in US include FedEx SameDay (international delivery on same day); FedEx SameDay City (delivery within city); FedEx First Overnight (delivery next morning); FedEx Standard Overnight (delivery next day afternoon); FedEx 2 Day (2 business days); FedEx Express Saver (takes 3 business days); FedEx Ground (low cost ground delivery to businesses); FedEx Home Delivery (ground delivery to homes); and FedEx SmartPost (low-weight packages).
International package services include FedEx International Next Flight; International First; International Priority (3 business days); International Economy (5 business days); International Priority DirectDistribution; International MailService; and International Ground (ground delivery to Canada). For freight, FedEx has services such as SameDay Freight; SameDay City, First Overnight Freight; Ground Multiweight (bulk shipments); Freight Priority, Freight Economy; Custom Critical and Trade Networks. International freight services include International Priority Freight (1-3 business days); International Economy Freight (5 working days) and more. If you dint know, through FedEx Express one can also send dangerous goods such as aerosol sprays, airbags, ammunition, car batteries, perfume, paints, cologne, dry ice, fireworks, gasoline and more.
I’ve been expecting an important package since Friday 9/29/22. I got a FedEx sticker on my door saying they missed me and could not leave my package because they need my signature. I called the number and spoke to two different customer reps, on two different days. I told them I work and I’m not home until after 5 pm. Both gentlemen told me not to worry, that they would pass my message along to the delivery guy. It is now WED 10/4/22. Long story short, last message on my door by FedEx said they missed me again and for me to come in person to the FedEx location in Howard LN Austin to get my package or they will send it back to where it came from. I’m here because I know how to follow instructions but my package is not here. I’m told to wait until the FedEx truck gets back, some time around 8 pm. Meanwhile, I’ve been up since 4am helping to save lives. This company does not care about my valuable time or yours. Very disappointed.
I agree fedex drops the ball when it comes to shipping. I had a 320lb crate that was to be delivered by appointment. It ever showed up, never received a call. When I got ahold of someone they said they had started an investigation, supposedly that Thursday evening. Come to find out the investigation didn’t get started until the next Monday when I kept calling. I was told it could take up to 20 days to find my lost crate. I had to keep calling to get them to even look for the lost crate. To finally be told it was in New York, then Oh wait its in New Jersey. Finally shows back up on the supposed tracking system in Pennsylvania. It took over 35 hours for it to move 30 miles. It is now sitting in Kansas City, MO and has been since Friday. I call the local fedex freight location and get told I am rude and hateful because I want to know when my crate will be delivered. Then told don’t call back, we will call you when we are ready to deliver and give you 30 minutes notice. But wait, every time they ask for my phone number, they have the wrong number. And I am suppose to trust they will even deliver the crate when it finally gets here.
I have been sent emails and demanded fees for this and that on several occasions by FedEx Courier Service at New Delhi by Mr. Kelvin Green(Senior Delivery Officer)and Mrs. Amanda Philip for my parcel to be delivered to my address in Uganda. This has been going on for the last four months and I have paid over $1500 and up to today. I have not received my parcel. I want to know what is happening to my parcel and I want these two people investigated.
Fedex must check the character of the delivery boys. Many of them are very rude and do not behave well. Please improvise your services, especially in Asia. I tried reaching the management over phone, but it was in vain. I hope somebody is reading this. I am a loyal customer of Fedex.