Nicknamed the ‘people’s stadium’, the US Bank Stadium is a state-of-the-art venue in Minneapolis, Minnesota, boasting a retractable roof and Scandinavian design. Opened to the public in 2016, the place is home to the Minnesota Vikings of the National Football League (NFL), while also acting as an early-season baseball ground for the University of Minnesota Golden Gophers. The stadium has also been the site of major events such as the Super Bowl, the X Games, and the NCAA Final Four.
What impresses the visitors most is its impressive architecture, which can house over 73,000 attendants, making it versatile enough to host any kind of event. And its construction has also spurred over two billion dollars in private and public investment in the surrounding area, which helped boost the economic stature of the neighborhood and made the stadium the centerpiece of all attractions. Additionally, the US Bank Stadium received the prestigious title of being the ‘Best Venue’ in the NFL from the renowned sports publication, The Athletic. The title showcased the stadium’s modern amenities, comfortable seating, and commitment to innovation.
With that being said, the US Bank Stadium’s customer support is always ready to help any visitor who is in need, and if you are planning to get in touch with them, then our interesting and in-depth guide should help you out.
How to Contact the Management
Before you get to know the important contact options, it is essential to first learn the location of the stadium. The US Bank Stadium is currently located at 401 Chicago Avenue, Minneapolis, MN 55415, and vehicle parking options are usually handled by third-party service providers in and around the venue.
There are multiple public transport options that you can partake in, such as the ‘Metro Blue and Green Line’ along with buses from Metro Transit. Alternate options include shuttle or ridesharing services. To get assistance regarding planning your trip, you can call the stadium authorities at 612-373-3333.
Contacting For General Inquiries
If you have any traditional queries or require general assistance regarding the stadium and all its amenities, then you can contact the customer support team via phone at 612-777-8700.
Alternatively, you can also submit an online request by visiting the official ‘Contact Us’ page. Ensure you provide your name, email address, and phone number, along with your message, for straightforward assistance.
Contacting Box Office and Guest Services
It should be known that the US Bank Stadium ticket office is located on the northwest corner of the stadium, between the Legacy and Polaris Gates. However, it is currently closed (until further notice), and tickets can only be purchased online. To obtain assistance regarding tickets related to the Minnesota Vikings, you can contact customer support via phone at 612-33-VIKES.
When it comes to guest services, the stadium is always committed to providing an exceptional experience for everyone, which is why there are dedicated guest service kiosks on the main concourse behind the gold and purple lobbies, or Section 307 on the upper concourse of the stadium. In addition to that, guests who wish to report concerns or issues or want to ask for information or assistance in a quick and discreet manner can text ‘VIKES’ to 612-777-8977. Doing so will allow stadium personnel to get in touch swiftly. On the other hand, you can send an email to the following address as well: service@usbankstadium.com.
Other Useful Contact Information
The US Bank Stadium has three first aid locations, which are behind Sections 114, 124, and 316. Users who are in need of first-aid assistance should get in touch with a member of the guest experience staff or the nearest stadium employee. Additionally, EMTs (Emergency Medical Technicians) are always on standby to respond quickly.
Apart from medical assistance, if you are looking to get in touch with an individual player of the Minnesota Vikings Football Club, then fan mail can be sent to the following address: Minnesota Vikings, 2600 Vikings Circle, Eagan, MN 55121.
Additionally, the stadium offers tours and suites for those who want to experience the best the venue has to offer. To know more about renting a suite, you can call 612-33-VIKES or send an email to private.events@usbankstadium.com. And for more information on the different tours offered, visit here. Interested individuals can also schedule a private tour by emailing tours@usbankstadium.com.
How to Report Lost and Found
If you have lost an item during your visit to the US Bank Stadium, it is recommended that you report the same to the stadium authorities within 30 days. This is because after 30 days, any unclaimed item will be disposed of or donated to an appropriate charitable organization. Also, the stadium cannot be held responsible for any lost or damaged items.
To start the reporting process, follow the steps outlined below.
- First, head over to the official website.
- On the landing page, you will be required to fill out an online form, where you need to provide your name, email address, phone number, and residential address.
- Under ‘Lost Item Details’, disclose the item name, its category, the date on which it was lost, the event and approximate location where it was last seen (if applicable), and other unique characteristics of the item. You also have the option to attach photos of the item.
- Once done, hit ‘Submit’ and your report will be submitted successfully. After that, wait for a follow-up response from the stadium’s customer support.
Alternatively, you can report lost and found via the official email ID: lostandfound@usbankstadium.com.
