Contact of Singapore Airlines customer service (phone, address)
Contact Singapore Airlines: Find below customer care details of Singapore Airlines including address and phone. Besides contact details, the page also offers information and links of Singapore Airlines. You can reach the below contacts for queries on new reservation, reschedule or cancellation, baggage assistance or others.
Singapore Airlines Head Office
25 Airline Road
Singapore Airlines Customer Service
Phone +65 6223 8888
Fax +65 6786 6947
Singapore Airlines Service Centre
2 Orchard Turn
#04-05 ION Orchard
(above Orchard MRT station)
Changi Airport Terminal 2
Departure Hall (Level 2)
Lost and Found
Lost & Found Services
Level 1, Arrival Hall
Passenger Terminal Building 2
To check your Singapore Airlines flight status click here
To check your Singapore Airlines flight schedule click here
To manage your booking click here
You can now check-in from the airport, through internet and even through mobile. Click here to Check-in through mobile.
Counter Check-In – At Singapore Changi Airport Terminal 2 and 3, customers can check in up to 48 hours before flight departure with their baggage.
Internet Check-In – Internet check-in is available 48 to 2 hours prior to flight departure. Customers only from the below given destinations can check in online.
Singapore, Colombo, Melbourne, Shanghai, Abu Dhabi, Bali, Manchester, Sydney, Adelaide, Frankfurt, Manila, Taipei, Amsterdam, Fukuoka, Milan, Tokyo-Narita, Athens, Guangzhou, Moscow, Tokyo -Haneda, Auckland, Hanoi, Nagoya, Zurich, Bangkok, Ho Chi Minh City, Osaka, Riyadh, Barcelona, Hong Kong, Paris, Beijing, Istanbul, Penang, Brisbane, Jakarta, Perth, Cairo, Kuala Lumpur, Rome, Christchurch, London and Seoul.
When you fly on Singapore Airlines or SilkAir, you could earn up to 325% of actual miles flown. To maximise your miles click here
Weight allowances for checked baggage are as follows. Visit the website for more details:
First Class: 40 kg (88 lb)
Business Class: 30 kg (66 lb)
Economy Class: 20 kg (44 lb)
Singapore Stopover Holiday
Enjoy a stopover in Singapore starting from US$33 for hotel accommodation. The package also includes return airport transfers, unlimited rides on the SIA Hop-on bus, complimentary admission to major attractions and vouchers for dining in the city.
The airline’s Silver Kris Lounges are open to Singapore Airlines Suites, First Class and Business Class passengers.
About Singapore Airlines
With one of the world’s youngest fleet, Singapore Airlines is a leading travel brand in South East Asia and South Asia, operating from its main hub at Singapore Changi Airport. Founded as Malayan Airways in the year 1947, later changing its name to Singapore Airlines in 1972, the airline was in 2010 ranked 27th on Fortune World’s Most Admired Companies.
Singapore Airlines currently flies to about 99 destinations in 39 countries. The airline was the first in the world to operate an international commercial flight across the Pacific Ocean. It was also the first to operate the world’s largest aircraft, the A380, on 25 October 2007 between Singapore and Sydney.
SilkAir, Tradewinds Tour and Travel, SIA Engineering Company and SIA Cargo are some of the subsidiaries of Singapore Airlines. Incidentally, the company has a 49% shareholding in Virgin Atlantic.
Singapore Airlines has received several awards for its excellent in-flight service and entertainment, food and beverage offerings, ground services, safety and corporate management. Singapore Airlines is one of the seven airlines to be ranked as a 5-star airline by Skytrax.
Recent Awards (2010):
- During the year, Condé Nast Traveler named Singapore Airlines the “Best Global Airline” for the 22nd time.
- Fortune Magazine ranked the airline 27th in its “Top 50 World’s Most Admired Companies” survey.
- Global Finance Magazine of the US named the Airline as “World’s Best Global Airline” and “Best Airline in Asia”.
- In Denmark, the Airline was named “Best Intercontinental Airline” for the 4th time at the Danish Travel Awards.
- In the Asiamoney (Hong Kong) Travel Poll 2010, SIA was voted “Asia’s Best Airline” for the 14th consecutive year.