Contact India Post: Customer Care, Phone of Indian Postal Service


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Contact India Post: Find below customer care details of Indian Postal Service, including phone and address. You can reach the below contact for queries on Indian Post locations, Speed Post complaints, international post, package tracking, money order or other questions. Besides contact details, the page also offers information and links on India Post services.

India Post Head Office
Department of Posts,
Dak Bhavan, Sansad Marg
New Delhi – 110116

Speed Post Customer Care
Below are phone numbers of regional Speed Post centers across India. You can reach the numbers for complaints or feedback on Speed Post services.

Delhi: 1800 119888
Mumbai: 022 2615 6125
Chennai: 044 2829 2001
Kolkata: 033 2212 0476
Bangalore: 080 2286 7302
Hyderabad: 040 2346 3922
Ahmedabad: 1800 233 7999
Pune: 020 2612 1570

India Post Complaints
Below are phone numbers of chief postmaster generals in different states across India. Contact these numbers to escalate your complaints on India Post services.

Andhra: 040-23463636
Assam: 0361-2603636
Bihar: 0612-2225051
Chhattisgarh: 0771-2233400
Delhi: 011-23620144
Gujarat: 079-25505424
Haryana: 0171-2603100
HP: 0177-2629000
Jammu: 0191-2542878
Kashmir: 0194-2452528
Karnataka: 080-22392523
Kerala: 0471-2308300
Madhya Pradesh: 0755-2550838
Maharashtra: 022-22620049
North East: 0364-2223800
Orissa: 0674-2392000
Punjab: 0172-2706700
Rajasthan: 0141-2372020
Tamil Nadu: 044-28520367
Uttar Pradesh: 0522-2622000
Uttarakhand: 0135-2658396
West Bengal: 033-22120070

Email Support
bddirectorate@gmail.com (chief general manager)
ddgfs@indiapost.gov.in (deputy director general)
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Tracking
Website: Click here to track EMO, WorldNetExpress and Speed Post.
SMS: Send SP<space>Speed Post Number to 55352

Locate India Post Offices
To locate a India Post office nearest to your street click here. You can search by pin code, district and state name. You can locate a post office in all major states including Andhra, Assam, Bihar, Chandigarh, Chhattisgarh, Delhi, Goa, Gujarat, Haryana, Himachal, Jammu, Karnataka, Kerala, Madhya Pradesh, Maharashtra, Manipur, Nagaland, Orissa, Punjab, Rajasthan, Tamil Nadu, Uttar Pradesh and West Bengal.

Register Complaint
Register your complaint online through the India Post web based customer grievance handling system here. You can select the type of transaction whether express parcels, money orders, recurring deposit, postal life insurance, registered parcels, Kisan Vikas Pathra, speed post letter, value payable letters, Indira Vikas Pathra, recurring deposit or others.

About Indian Postal Service
india-post-logoIndian Postal Service was founded in the year 1764. The government postal system is managed by the Department of Posts and is headquartered in Delhi. As of 2008, India Post had some 1,55,035 post offices across the country. In addition, there are 817 head post offices, 24,721 sub post offices and 1,46,509 delivery post offices. When it comes to Speed Post, it manages some 290 across the country. Speed Post links more than 1200 towns in India. There are some 73 countries covered under the International Speed Post. In Mumbai alone, India Post manages some 4,000,000 metro mails each day.

The various postal services include postcard, letter card, letter, parcel, insurance, money order, postal order and foreign mail. India Post’s premium products include Speed Post, Express Post, Business Post, Satellite Post, Retail Post, Media Post, Bill Mail, e-Bill Post, Greetings and more. Financial services include banking, core banking solutions, postal life insurance, instant money order service (IMO), international money transfer, public provident fund, Kisan Vikas Patra, National Savings Certificate, and mutual funds. In 2008, India Post had a revenue of 5494 crore. The postal service employs over 520,000 people across the country.

Contact India Post: Customer Care, Phone of Indian Postal Service, 6.8 out of 10 based on 105 ratings

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101 Responses to “Contact India Post: Customer Care, Phone of Indian Postal Service”

  • Bernard says:

    I have been trying to get hold of the speed post customer service but nobody has been answering. Is there even anybody working there? Who can I call or get hold of to help me? Very bad customer service.

  • VISHAL GODHA says:

    Dear Sir,

    Kindly read my email below . I am very unhappy and upset with your services as I have not received my consignment in Sharjah, UAE, from State Bank of India CONSIGNMENT No EA512498683IN through you nor there is any call or delivery attempt note from you. Please provide your contact no. of your office in Dubai/Sharjah in UAE.

    My complaint no. is 100053-82248 and 100053-82277 in your India Post website. Please update me the status of my complaint.

    I AM WAITING FOR YOUR POSITIVE AND PROMPT ACTION IN THIS REGARD. PLEASE TREAT THIS MAIL ON HIGH PRIORITY BASIS AND KINDLY DO THE NEEDFUL.

  • Ravi says:

    I dont know why the hell the service is so worst, none of the customer care numbers are connecting nor receiving… Our client was supposed to receive the post yesterday but still has not yet been delivered!

    • David says:

      One of the main reasons which we observed from non delivery issues is, proper identification of data tracking management. When we studied and made softwares for those segments, automated methods of postal codes with route mapping and delivery
      methods create more accurate services. The consignment can be tracked from the date of origin to delivery time with signature, time date, place, who received the item. Never misplace your items. Contact us!

  • NRI says:

    Pathetic service. Never ever send anything via this Indian post. These people will never deliver anything. Even if you email, call or lodge a complaint, they will just update the status to delivered, But toss the article in the bin. Should make these people work without pay for rest of their lives.

  • Puja Udhwani says:

    Dear Sir

    I regret to inform you that I am disappointed with the customer service for India Post. My parcel that was sent from the UK on the 2nd of January has been stuck with India Post. I have been trying to reach customer care to track my order but either the number doesnt work or noone answers the call.

  • Van says:

    Is one suppose to go and collect a parcel under ”speed post” service from the post office or its a home delivery service? I got a message from velandipalaym, post office coimbatore to collect the parcel myself..

  • kishan says:

    This is to inform you that i had sent a parcel containing some valuable things through your Post Office under speed post receipt no.A CI000223983IN on 17.12.2012. It is regret to note that so far the said packet has not reached to the addressee.
    You are therefore requested to trace out the same and arrange to deliver the parcel at earliest to addressee. Please note that if the same is not received to the addressee in time, the department will be held responsible for all the losses what will occur in this regard. The post has been sent from Bhopal G.P.O. Pincode 462001
    And the address of the addressee is-

  • Aslam Mahmood says:

    I HAVE APPLIED FOR ATM CARD AND IT WAS DESPATCHED BY ATM CARD DEPARTMENT ON 06.06.2012 THROUGH SPEED POST.POST ARTICLE NUMBER EA347539476IN.IT HAS BEEN RECIEVED ON 08/06/2012 GORAKHPUR.TILL DATE THERE IS NO UPDATE VISIBLE IN YOUR DOCUMENT TRACKING SYSTEM.

  • samadhi ranjan choudhuri says:

    My 2 NSCs each 10000.00 (69EE 43832, 69EE 438326) have been transferred from Tollygunge, Kolkata PO. Vicoria park branch, Meerut (UP) has got the confirmation of non-payment also from Kolkata PO. Before encashment it were somehow lost. As per Post Master advice I have completed all the paper formalities. An inspection also done by GPO, Meerut. But still no information. 2 guarantors (one of these 2 persons is Post master of other PO). I do not know why it is still pending.

  • nethravathi says:

    Original documents were dispatched through registered post on 05/07/2012.
    The Consignment no. for the same is UE603472544IN.
    But till date it has not been delivered.

  • sanjay kumar thakur says:

    Original documents were dispatched through registered post on 14/06/12.
    The Consignment no. for the same is EE762972288IN.
    But till date it has not been delivered.

  • amit says:

    My PUNJAB NATIONAL BANK cheque book was sent via speed post from the bank on 18th june 2012. It has not been received by me till now due to the negligience of the postman of sunder vihar, paschim vihar. The postman name is DILBAGH SINGH.. Neither is he giving the cheque book to me nor is he returning it to the post office or bank. I am suffering a lot in my business due to this.

  • Raj says:

    Dear sir,

    I sent an envelope containing important documents from US to tirunelveli, tamilnadu on 22 June 2012 and I have been told that it will be delivered in 3 – 5 days. USPS have no clues where is my envelope is. Label no is EI400512411US. There is no information in EMS tracking website either. Can India postal dept update the present status? I am disappointed with our Indian postal services.

    • Ramanathan says:

      I am also having the same problem. Last 24th july 2012 I have sent a consignment contains of my original certificates to Abudhabi UAE from Trivandrum.After 10 days It reached USA, now it is in US costoms.But here I tried to contact indian postal authorities but nobody is ready to take my complaint and find the solution.

  • Irava says:

    Around 5 orders I placed on online websites got “lost” by IndiaPost. Makes me wonder what they do with the consignment. Do they take the items and gift their wives or sisters back home?
    One consignment has been pending since the last 5 months. I don’t know who to approach and who to complain to. No numbers work no one answers mails. The local post office doesn’t know what to tell me because obviously they are as lost as our government of India. Unfortunately I wasn’t even given a tracking number because the retailer (sender) decided to send it by regular post. Little do they know this country is full of scamsters and since they don’t face this kind of nonsense, they don’t know things can easily get ‘lost’, ‘misplaced’ here.

    Now I know the reason so many people leave this country. Its better than dealing with the stress our government keeps giving us on various occasions.

    Can someone please help me out!

  • yashpal chauhan says:

    i have sent a book post from jammu on 29th may and it has already been dispatched on same day. But till today it has not reached it’s destination at dehradun. Is there is as way to track from India post. Please help ..it’s appreciated…
    Regards,
    yash.

  • Chris Jolly says:

    My son posted two packages from Bristol in England over a month ago..one was registered and one was not but neither have arrived and I think someone has taken the MP3 player that was in one and CDs and books in the other. How do I find out? I have asked our local PO in Goa and they said just wait..I have a feeling I will be waiting a very long time!!

    • Carolyn says:

      Same thing happened to me. EMS sent from India to USA on May 5th. It was in limbo until the 21st. Upon complaining to the PO in the USA who claimed it was lost and to contact the company who sent it to get a reship, I was told that there was a pilot’s strike which lasted for two weeks with Air India. Lo and behold, this afternoon after 11 days lost in customs, it finally cleared and should be here tomorrow! Been very frustrating, especialy since I was charged almost 60.00 USD for so called Express Mail!!! Hang in there and I do hope your packages arrive asap! I know how upsetting this is.

    • Aisha says:

      Hi Chris,
      I posted a birthday gift to my friend on 9th July to Panaji, Goa and it was expensive. it was said it will be delivered within 7-10 working days, but still not delivered! Can you please tell me which of Goa did you post your parcel?

  • Krishnarjun says:

    I am completely disappointed with India Post Online Tracking System. Whenever I attempt to track the status either 2:00pm in day or 3:am in morning, 5pm in evening most of the time the service is unavailable.

    I think always these guys keep the server down for maintenance, and the web administrator will be solely responsible for this.

  • hasamukh says:

    Dear Sir,
    I have made a Register post AD on Dt. 05/05/2012 from Keshod Main Post office (pin-362 220) to Mumbai, with Transaction No. RG 084701739IN. Till date I have not received it’s acknowledgement sleep. I have many tried on find it’s Track on indianpost online web site, but nothing. So I want to know the status of my above mentioned RP AD, if it is reached to proper destination or not.

  • Mohd Idress Khan says:

    SIR,
    This is to inform you that RTA sent a RC through speed post receipt NO.EN110541652IN on11.04.2012..
    You are therefore requested to trace out the same that where it is held up and arrange to
    delivert .Please let me know the present status of the mail withour any further delay.

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