Contact India Post: Find below customer care details of Indian Postal Service, including phone and address. You can reach the below contact for queries on Indian Post locations, Speed Post complaints, international post, package tracking, money order or other questions. Besides contact details, the page also offers information and links on India Post services.

India Post Head Office
Department of Posts,
Dak Bhavan, Sansad Marg
New Delhi – 110116

Speed Post Customer Care
Below are phone numbers of regional Speed Post centers across India. You can reach the numbers for complaints or feedback on Speed Post services.

Delhi: 1800 119888
Mumbai: 022 2615 6125
Chennai: 044 2829 2001
Kolkata: 033 2212 0476
Bangalore: 080 2286 7302
Hyderabad: 040 2346 3922
Ahmedabad: 1800 233 7999
Pune: 020 2612 1570

India Post Complaints
Below are phone numbers of chief postmaster generals in different states across India. Contact these numbers to escalate your complaints on India Post services.

Andhra: 040-23463636
Assam: 0361-2603636
Bihar: 0612-2225051
Chhattisgarh: 0771-2233400
Delhi: 011-23620144
Gujarat: 079-25505424
Haryana: 0171-2603100
HP: 0177-2629000
Jammu: 0191-2542878
Kashmir: 0194-2452528
Karnataka: 080-22392523
Kerala: 0471-2308300
Madhya Pradesh: 0755-2550838
Maharashtra: 022-22620049
North East: 0364-2223800
Orissa: 0674-2392000
Punjab: 0172-2706700
Rajasthan: 0141-2372020
Tamil Nadu: 044-28520367
Uttar Pradesh: 0522-2622000
Uttarakhand: 0135-2658396
West Bengal: 033-22120070

Email Support
[email protected] (chief general manager)
[email protected] (deputy director general)

Website: Click here to track EMO, WorldNetExpress and Speed Post.
SMS: Send SP<space>Speed Post Number to 55352

Locate India Post Offices
To locate a India Post office nearest to your street click here. You can search by pin code, district and state name. You can locate a post office in all major states including Andhra, Assam, Bihar, Chandigarh, Chhattisgarh, Delhi, Goa, Gujarat, Haryana, Himachal, Jammu, Karnataka, Kerala, Madhya Pradesh, Maharashtra, Manipur, Nagaland, Orissa, Punjab, Rajasthan, Tamil Nadu, Uttar Pradesh and West Bengal.

Register Complaint
Register your complaint online through the India Post web based customer grievance handling system here. You can select the type of transaction whether express parcels, money orders, recurring deposit, postal life insurance, registered parcels, Kisan Vikas Pathra, speed post letter, value payable letters, Indira Vikas Pathra, recurring deposit or others.

About Indian Postal Service
india-post-logoIndian Postal Service was founded in the year 1764. The government postal system is managed by the Department of Posts and is headquartered in Delhi. As of 2008, India Post had some 1,55,035 post offices across the country. In addition, there are 817 head post offices, 24,721 sub post offices and 1,46,509 delivery post offices. When it comes to Speed Post, it manages some 290 across the country. Speed Post links more than 1200 towns in India. There are some 73 countries covered under the International Speed Post. In Mumbai alone, India Post manages some 4,000,000 metro mails each day.

The various postal services include postcard, letter card, letter, parcel, insurance, money order, postal order and foreign mail. India Post’s premium products include Speed Post, Express Post, Business Post, Satellite Post, Retail Post, Media Post, Bill Mail, e-Bill Post, Greetings and more. Financial services include banking, core banking solutions, postal life insurance, instant money order service (IMO), international money transfer, public provident fund, Kisan Vikas Patra, National Savings Certificate, and mutual funds. In 2008, India Post had a revenue of 5494 crore. The postal service employs over 520,000 people across the country.

This article has 114 comments

  1. Roop Kishore Tomar Reply

    The Central Govt. Employees Group Housing Organization (CGEWHO) sent a Speed Post on 3rd February 2018 under ED651331317INv which was duly received by South City II Post Office well on time. When I contacted the Post Office on 16th February, they informed me that on tracking shows the status “delivered on 6th February”. When I informed them that I did not receive the letter, they sent the Deliveryman (Inder ) to my house. The delivery man first said that there was no letter for me. When I confronted him with the details, he said that he would check up again and will revert back to me. He did not call me at all. Then I contacted him on phone and asked him to show the waybill of the Speed Posts, he said he did not deliver the letter and did not know anything about it. He said he gets about 400 letters of Speed Posts etc. etc. on daily basis and as such he is overburdened with the work. He asked me to go and complain about it. Hence, this complaint against him to take disciplinary action under the official procedure. The South City II Post Office, by and large do not respond on landline.. They put the receiver off the hook. I tried to reach them telephonically at least 15 times, but failed. You are requested to take disciplinary action against the erring officials of the South City II Post Office.

  2. gautam sundareswaran Reply

    We have sent a parcel from panvel to Bangalore on 08-11-2017,receipt number is EM905515373IN and the complaint number registered is 41020600621 – I have visited concerned post office thrice and no proper response received , they asked me to track the consignment – Though bangalore sorting office asking clarification on the parcel ICH Panvel or mumabi sorting office does not respond to the query in complaint section- Anyone can look into it ? The parcel has not been delivered so far

  3. Satish Bakshi Reply

    Sir my one year fixed deposits have since matured and when I went to Mubarak Mandi post office on 3-4-2017 to encash my fixed deposits they are not accepting my copies with the
    Remark that we are short of staff and you come next time.Since then I am going there regularly but they are
    not paying me my due amount.I am a senior citizen and need money immediately.The post office is Mubarak Mandi Jammu J&k

  4. Syed Manzar Hasan Reply

    On 10th of April, I send a parcel through the Indian Postal Service (Nalasopara 401203) to Syed Hamza Azmi, Gorakhpur, Pin – 273016 at 13:06 hours, consignment number- EM688312554IN. The details of the delivery can be rechecked with the help of the given consignment number. The tracking service provided the following data that the parcel has been delivered on 13 April, 2017 to the above mentioned address, but when enquired, the above mentioned person responded in negative regarding the delivery. Even after the enquiry, the reason is still not visible, also the chances of loss of the parcel cannot be avoided.

  5. Tejeswani Nerella Reply

    Unable to track my courier please let me know the status as soon as possible and when will it be dispatched to the destination
    Speed post -EH563083124IN

  6. Anilkumar Reply

    I want to open an savings bank account in India post. But am in UAE . How I will apply. What is the document I need to apply . Please tell me. Thanks sir

  7. Rajashree Reply

    Terrible service, they took my money for airmail post on the 10th of Feb and my parcel is still in India and today is the 2nd of March.No one wants to assist you in anyway there and you just get a few phone numbers that do not exist then why should my money be used to pay the salary to these good for nothings!!!None of the phone numbers work, the complaint form for missing international parcels do not work, it keeps coming back with errors when everything has been filled properly.They deliberately ask you to call in the 2nd half and just pick the phone up and leave it on the table.Pathetic service! India Post is full of thieves.They stole my money, my goods!I would give you minus 100 stars if I could you bloody idiots!Each and every individual at every level is corrupt here.These idiots must be sacked.You love to take our money but you cannot lift a finger to do the job you are getting paid for your bunch of creeps!!

  8. Rajashree Reply

    Terrible service, they took my money for airmail post on the 10th of Feb and my parcel is still in India and today is the 2nd of March.No one wants to assist you in anyway there and you just get a few phone numbers that do not exist then why should my money be used to pay the salary to these good for nothings!!!None of the phone numbers work, the complaint form for missing international parcels do not work, it keeps coming back with errors when everything has been filled properly.They deliberately ask you to call in the 2nd half and just pick the phone up and leave it on the table.Pathetic service! India Post is full of thieves.They stole my money, my goods!I would give you minus 100 stars if I could you bloody idiots!Each and every individual at every level is corrupt here.Sack these idiots.You love to take our money but you cannot lift a finger to do the job you are getting paid for your bunch of creeps!!

  9. Pritam Paul Reply

    My parcel No EE747203274IN send wrong address. Full responce post office (Poo, HP). Because envelope address is right. But send address is wrong.
    So pl items stop to delivery and conversation between me (9459733265)

  10. Miss Margaret Francis Reply

    Benson Town
    Bangalore – 560 046
    14 – 10 – 2016

    Post Master
    General Post Office

    Dear Sir,

    Sub: Unfair treatment to customers by your Benson Town Post Office Personnel

    I today visited your Benson Town Post Office, Miller’s Road to pay my Bescom electricity bill. The bill amount was Rs 489. I asked the gentleman at the counter to consider Rs 490 as the bill amount to avoid change problem. I handed over 5 one hundred clean and sound notes. All he had to do was to return Rs 10 to me. He gave me a very dirty old Rs 10 note. When I asked him to give me a better note, he said he did’nt have one though his drawer was full of notes of various denominations. I was bwinf as reasonable as possible giving him clean notes and just expecting a return of a decent Rs 10. Even this could not be done by your Benson Town staff. This is not the first time I experienced such unfairness. I go through this month after month when I pay my bills. I always try to be as reasonable as possible by making their job as easy as possible but they always return good for evil. The lady (probably a muslim lady) who often sits at the counter also is unreasonably unfair. So today I had no option but to ask him to consider the entire Rs 500 as the bill payment amount as the note he tried to pass on to me was not tradeable. I want to express my displeasure at such treatment by your Benson Town employees.

    Miss Margaret


    I have been requested to transfer my PLI account from Assam Circle to WB circle in several time but no reply has been received so far. due to non transfer the same I am not able to deposit my premium from october-2014 to till date.

  12. Dr Sunil Anand Reply

    I sent a document via International Speed Post Tracking number ED 499883676IN on 04.10.2014.

    I am trying to track the consignment on the Internet , through your website, but am getting NO details except that the consignment has been booked.

    It is unfortunate that you are unable to get your website working properly — and India is considered a software giant !

    Also when you click on ‘Lodge your complaint — it says Error 404 !!

    Please get you act together – it give a terrible name to the country when we give the tracking number of the consignment to foreigners . They can neither track the consignment nor Lodge a complaint !!

    I am also sending a copy of this email to Post Master general and the PM’s office.

    Dr Sunil Anand

  13. Bernard Reply

    I have been trying to get hold of the speed post customer service but nobody has been answering. Is there even anybody working there? Who can I call or get hold of to help me? Very bad customer service.

  14. M.Kranthi Kumar Reply

    I, M.Karnthi Kumar from Andhra Pradesh have forwarded a VPP parcel (of value Rs.4000/-) from Hanamkonda, Warangal, Andhra Pradesh on 31/Oct/2013 to Arya Nagar, Anand Vihar, Krishna Nagar, New Delhi-110092.

    The Consignment no: is RN009230139IN. I waited patiently for more than a week. I was surprised to know that; though the parcel was not Delivered, the Tracking-status on 5/Nov/2013 showed that the parcel was Delivered. With a Frustrated mind; the Addressee went to Krishna Nagar Head office & met a postal-Representative by name “Mishra”. But he, my local post-master “Rajender” & other postal-department people over there; no one cared of my words. Every one was ignoring my consent. This is was extremely painful to me & made me more furious.

    Some one said to me that the parcel has arrived to the Addressee’s place & but again returned back to the Head office – Krishna Nagar. How could this happen…The post master could atleast have called the Addressee’s phone number (Phone number too was mentioned on the parcel).

    Please take immediate action & necessary measures that the parcel is safely delivered to the respective Addressee.

  15. VISHAL GODHA Reply

    Dear Sir,

    Kindly read my email below . I am very unhappy and upset with your services as I have not received my consignment in Sharjah, UAE, from State Bank of India CONSIGNMENT No EA512498683IN through you nor there is any call or delivery attempt note from you. Please provide your contact no. of your office in Dubai/Sharjah in UAE.

    My complaint no. is 100053-82248 and 100053-82277 in your India Post website. Please update me the status of my complaint.


  16. Ravi Reply

    I dont know why the hell the service is so worst, none of the customer care numbers are connecting nor receiving… Our client was supposed to receive the post yesterday but still has not yet been delivered!

    • David Reply

      One of the main reasons which we observed from non delivery issues is, proper identification of data tracking management. When we studied and made softwares for those segments, automated methods of postal codes with route mapping and delivery
      methods create more accurate services. The consignment can be tracked from the date of origin to delivery time with signature, time date, place, who received the item. Never misplace your items. Contact us!

  17. NRI Reply

    Pathetic service. Never ever send anything via this Indian post. These people will never deliver anything. Even if you email, call or lodge a complaint, they will just update the status to delivered, But toss the article in the bin. Should make these people work without pay for rest of their lives.

  18. Puja Udhwani Reply

    Dear Sir

    I regret to inform you that I am disappointed with the customer service for India Post. My parcel that was sent from the UK on the 2nd of January has been stuck with India Post. I have been trying to reach customer care to track my order but either the number doesnt work or noone answers the call.

  19. Van Reply

    Is one suppose to go and collect a parcel under ”speed post” service from the post office or its a home delivery service? I got a message from velandipalaym, post office coimbatore to collect the parcel myself..

  20. kishan Reply

    This is to inform you that i had sent a parcel containing some valuable things through your Post Office under speed post receipt no.A CI000223983IN on 17.12.2012. It is regret to note that so far the said packet has not reached to the addressee.
    You are therefore requested to trace out the same and arrange to deliver the parcel at earliest to addressee. Please note that if the same is not received to the addressee in time, the department will be held responsible for all the losses what will occur in this regard. The post has been sent from Bhopal G.P.O. Pincode 462001
    And the address of the addressee is-

  21. Aslam Mahmood Reply


  22. samadhi ranjan choudhuri Reply

    My 2 NSCs each 10000.00 (69EE 43832, 69EE 438326) have been transferred from Tollygunge, Kolkata PO. Vicoria park branch, Meerut (UP) has got the confirmation of non-payment also from Kolkata PO. Before encashment it were somehow lost. As per Post Master advice I have completed all the paper formalities. An inspection also done by GPO, Meerut. But still no information. 2 guarantors (one of these 2 persons is Post master of other PO). I do not know why it is still pending.

  23. nethravathi Reply

    Original documents were dispatched through registered post on 05/07/2012.
    The Consignment no. for the same is UE603472544IN.
    But till date it has not been delivered.

  24. sanjay kumar thakur Reply

    Original documents were dispatched through registered post on 14/06/12.
    The Consignment no. for the same is EE762972288IN.
    But till date it has not been delivered.

  25. amit Reply

    My PUNJAB NATIONAL BANK cheque book was sent via speed post from the bank on 18th june 2012. It has not been received by me till now due to the negligience of the postman of sunder vihar, paschim vihar. The postman name is DILBAGH SINGH.. Neither is he giving the cheque book to me nor is he returning it to the post office or bank. I am suffering a lot in my business due to this.

  26. Raj Reply

    Dear sir,

    I sent an envelope containing important documents from US to tirunelveli, tamilnadu on 22 June 2012 and I have been told that it will be delivered in 3 – 5 days. USPS have no clues where is my envelope is. Label no is EI400512411US. There is no information in EMS tracking website either. Can India postal dept update the present status? I am disappointed with our Indian postal services.

    • Ramanathan Reply

      I am also having the same problem. Last 24th july 2012 I have sent a consignment contains of my original certificates to Abudhabi UAE from Trivandrum.After 10 days It reached USA, now it is in US costoms.But here I tried to contact indian postal authorities but nobody is ready to take my complaint and find the solution.

  27. Irava Reply

    Around 5 orders I placed on online websites got “lost” by IndiaPost. Makes me wonder what they do with the consignment. Do they take the items and gift their wives or sisters back home?
    One consignment has been pending since the last 5 months. I don’t know who to approach and who to complain to. No numbers work no one answers mails. The local post office doesn’t know what to tell me because obviously they are as lost as our government of India. Unfortunately I wasn’t even given a tracking number because the retailer (sender) decided to send it by regular post. Little do they know this country is full of scamsters and since they don’t face this kind of nonsense, they don’t know things can easily get ‘lost’, ‘misplaced’ here.

    Now I know the reason so many people leave this country. Its better than dealing with the stress our government keeps giving us on various occasions.

    Can someone please help me out!

  28. yashpal chauhan Reply

    i have sent a book post from jammu on 29th may and it has already been dispatched on same day. But till today it has not reached it’s destination at dehradun. Is there is as way to track from India post. Please help’s appreciated…

  29. Chris Jolly Reply

    My son posted two packages from Bristol in England over a month was registered and one was not but neither have arrived and I think someone has taken the MP3 player that was in one and CDs and books in the other. How do I find out? I have asked our local PO in Goa and they said just wait..I have a feeling I will be waiting a very long time!!

    • Carolyn Reply

      Same thing happened to me. EMS sent from India to USA on May 5th. It was in limbo until the 21st. Upon complaining to the PO in the USA who claimed it was lost and to contact the company who sent it to get a reship, I was told that there was a pilot’s strike which lasted for two weeks with Air India. Lo and behold, this afternoon after 11 days lost in customs, it finally cleared and should be here tomorrow! Been very frustrating, especialy since I was charged almost 60.00 USD for so called Express Mail!!! Hang in there and I do hope your packages arrive asap! I know how upsetting this is.

    • Aisha Reply

      Hi Chris,
      I posted a birthday gift to my friend on 9th July to Panaji, Goa and it was expensive. it was said it will be delivered within 7-10 working days, but still not delivered! Can you please tell me which of Goa did you post your parcel?

  30. Krishnarjun Reply

    I am completely disappointed with India Post Online Tracking System. Whenever I attempt to track the status either 2:00pm in day or 3:am in morning, 5pm in evening most of the time the service is unavailable.

    I think always these guys keep the server down for maintenance, and the web administrator will be solely responsible for this.

  31. hasamukh Reply

    Dear Sir,
    I have made a Register post AD on Dt. 05/05/2012 from Keshod Main Post office (pin-362 220) to Mumbai, with Transaction No. RG 084701739IN. Till date I have not received it’s acknowledgement sleep. I have many tried on find it’s Track on indianpost online web site, but nothing. So I want to know the status of my above mentioned RP AD, if it is reached to proper destination or not.

  32. Mohd Idress Khan Reply

    This is to inform you that RTA sent a RC through speed post receipt NO.EN110541652IN on11.04.2012..
    You are therefore requested to trace out the same that where it is held up and arrange to
    delivert .Please let me know the present status of the mail withour any further delay.

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