Touted as one of the most popular and oldest publication houses in the United Kingdom, Metro is known for its top quality reporting, catering specially to a young and urban audience. Established in 1999, the company quickly gained traction with its unique format and focus on news, entertainment, and lifestyle content. And its free distribution model made it easily accessible to commuters and pedestrians, contributing to its rapid growth in circulation.
Today, Metro (UK) commands an overall circulation (print and online) of close to one million (as of May 2024) and delivers a daily dose of news, covering both domestic and international events in a digestible format. The publication house also focuses on offering information related to celebrity gossip and sports, keeping readers updated on what is happening around them in the country. Such a brilliant strategy highly works in favor, especially when the UK is home to the Premier League – one of the largest sporting competitions in the world – and London, which is one of the world’s fashion capitals. Beyond its print edition, Metro also has a thriving online presence, courtesy of its website and social media channels.
With that being said, if you are looking to get in touch with the editorial staff working at Metro (UK), be it simply to provide general feedback or any other assistance, you can do so through our in-depth guide detailed below.
How to Share Your Feedback
Before you decide to get in touch with Metro (UK) – either for the online or print edition – it is recommended that you go through the company’s ‘About’ section to get a thorough list of the editors and journalists working there.
Once you have done so, you can follow the recommended steps below to connect with Metro (UK) for submitting comments, general feedback, complaints, or any other assistance.
- The primary step involves giving a call either to the Metro Newspaper (print edition) at 020 3615 0600 or to Metro.co.uk (online edition) at 020 3615 0000. You can also email Metro.co.uk at hey@metro.co.uk. Alternatively, to register complaints or corrections, you can email the print department at correct@ukmetro.co.uk or the online department at corrections@metro.co.uk.
- When making a phone call, ensure you choose the right option to talk to the customer care representative, following which you will be able to express your views in a straightforward manner.
- On the other hand, when sending an email, ensure that you state the subject properly before writing the email body in a simple yet precise manner. You can also attach files or documents to support your argument.
- Once you submit your requests either way, expect a follow-up response from the company within a couple of business days.
Lastly, you can also contact them on social media via Facebook, Instagram, or Twitter.
Send a Postal Mail to the Head Office
Besides connecting with Metro (UK) through the processes outlined beforehand, you can also post a letter to the company’s head office, conveying your comments or feedback.
To start the communication process, follow the suggested steps below judiciously.
- Begin writing your formal letter on a piece of blank paper, preferably of A4 size.
- Address the letter to the ‘Readers’ Editor, C/O Metro (UK)’, mention the date of writing on the top-right-hand side, and also state the subject of why you are writing the letter.
- In the email body, provide a detailed description of your thoughts in a nice and coherent manner. Also, make sure you remain respectful and professional in your approach.
- Once done, conclude your letter and mention your residential address at the bottom left-hand side. Finally, mail the letter to the following address: Metro (UK), Northcliffe House, 2 Derry Street, London W8 5TT.
How to Contact For Advertising
Whether you are looking to advertise on the print or online edition of Metro (UK), it makes sense to take a step back and understand the print formats and rates before applying for an ad space.
Starting things off – if you are planning to advertise in the print edition of Metro – then you need to visit the official website to learn more about the newspaper’s readership details and more. On the other hand, if you are planning to advertise on the online edition of Metro (Metro.co.uk), then you need to visit here for the same.
Once you have a thorough idea of what to expect, you can follow the below-mentioned steps to book your advertisement right away.
- Start by first heading over to the ‘Contact Us’ page of Mail Metro Media. Mail Metro Media is the company responsible for handling the advertising business of Metro (UK) along with its sister enterprises.
- On the landing page, you will be greeted with a web form that you need to fill out. Proceed to provide your name, email address, and phone number.
- After that, provide your company name, the sector it is operating in, and the advertising medium the company is currently using. Once done, state your advertising interests, objectives or expectations, advertising budget, and preferred contact method (email, phone, or video call).
- Once done, click on ‘Submit’ and your request will be submitted for further assistance.
