The San Francisco 49ers are a legendary NFL (National Football League) team recognized for its rich history, passion, and success. From their humble beginnings as one of the many teams under the All-America Football Conference (AAFC), the team went on to win the ‘Super Bowl’ five times during its lifetime, ultimately cementing themselves as one of the most successful and beloved franchises in American football.

Initially founded in 1946, the 49ers witnessed their golden age during the 1980s and 1990s, when the team was fueled by remarkable transfers such as Jerry Rice, Joe Montana, and Steve Young. And under the guidance of head coaches such as George Seifert and Bill Walsh, the team continued to enjoy success for a very long time. After their golden age, the 49ers persisted in rebuilding the team with new talent, and the arrival of Alex Smith in 2005 ushered in a new age of stability, team standings, and playoff honors. It was also during this period that the 49ers moved into their state-of-the-art home ground, known as Levi’s Stadium, attracting fans from across the Bay Area and beyond.

Having said that, if you are a 49ers fan and want to share some insights with the team’s management – whether it is related to tickets, stadium experience, transfers, or any other – then this guide can help you achieve your objective with ease.

How to Contact the Management

The most straightforward way to get in touch with the staff members employed at the San Francisco 49ers would be via phone at 415-GO-49ERS (Extension 2) or 408-673-2100 (guest services at the stadium on event days). In addition to that, you can also visit the home stadium of the 49ers physically, which is Levi’s Stadium, located at the following address: 4900 Marie P. DeBartolo Way, Santa Clara, CA, 95054.

If you are looking for online avenues to contact the 49ers, then you can visit the official ‘Contact Us’ page for the team or the stadium, depending upon your need.

Feedback on Tickets or Stadium Experience

To register your honest feedback with the San Francisco 49ers – whether it is related to the tickets (single-game tickets or season ticket holders) that you have recently purchased or the experience you had at their stadium – you can follow any one of the below-mentioned processes closely.

Providing Feedback Online
  1. Start by first heading over to the official ‘Contact Us’ website for the team or the stadium. If you are planning to submit feedback related to tickets, then visit the team’s website. Alternatively, if you want to submit feedback for your stadium experience, then visit the stadium’s website.
  2. On the landing page, you need to provide your communication details, such as your name, email address, and phone number. After that, you need to choose whether you are a current season ticket member along with your membership ID.
  3. Then select the type of feedback you want to share, along with the main subject and message for the same. Ensure that you keep your comments short, precise, and to the point. For instance, if you want to complain regarding the tickets that you have purchased recently, select ‘Complaint/Concern’, then ‘Tickets/ADA Ticketing’ from the drop-down menu, and then type in your message.
  4. Once done, click on ‘Submit Form’, and once your feedback is registered, expect a follow-up on your phone number or email address from the team’s customer support.
Providing Feedback via Phone
  1. Begin your journey by first making a phone call to the staff members of the San Francisco 49ers at 415-GO-49ERS (Extension 2) or 408-673-2100 (guest services only on event days). If you want to provide feedback on tickets, then go with the former option, while the latter phone number is for those who want to share their stadium experience.
  2. Once a customer support representative picks up the call, provide your name, ticket details (membership number if you are a season ticket holder), the email address that was used to purchase the tickets, and the comments you want to share.
  3. When sharing stadium feedback, ensure that you state your exact pain points. For example, if it is related to a seating position or arrangement at the stadium or the services acquired at the stadium, make sure to state your seat number or the place, shop, store/individual from whom you obtained the services.
  4. Once your feedback is shared successfully, you will either be provided with a solution over the phone or will be asked to wait for an official response from the team’s customer care.
Providing Feedback via Email
  1. The first step involves drafting an email from your preferred email address.
  2. In the email subject, state your reason for contacting. If it is about feedback regarding tickets, then state the same clearly. On the other hand, if you want to provide feedback on your recent trip to Levi’s Stadium, then mention that properly as well.
  3. In the email body, state your name, phone number, residential address, ticket details (or membership details for season ticket holders), and the feedback you want to share.
  4. Once completed, send the email to either of the following email addresses: [email protected] (for ticketing operations) or [email protected] (for stadium operations). After that, you need to wait for an official response at a future time.

How To Connect Through Social Media

If you are planning to connect with the San Francisco 49ers via social media, then you can easily do so with any of the following communication channels: Facebook, X (formerly Twitter), and Instagram.

Remember to follow the same rules when interacting with social media channels, so you can connect faster.

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Last Update: January 31, 2024

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