Utah Express Pass: How to open new account, add money

The Utah Express Pass is a toll transponder system that allows vehicle owners and drivers to use the I-15 Express Lanes in Utah. Alternatively known as High-Occupancy Vehicle (HOV) Lanes, the Express Lanes are open to solo drivers who own an Express Pass. The Express Pass can be used to travel through the Express Lanes without having to stop at a toll booth, ultimately avoiding traffic congestion en route to your destination.

Whether you are commuting to work, going on vacation, or passing through the state, the Utah Express Pass system eases the hindrance and makes your day-to-day travel much more seamless. With options such as easy registration and payment, the Utah Express Pass simplifies your journey with no extra cost per transaction. Plus, by reducing waiting time at toll booths and queuing up of vehicles, you will be able to enjoy safe, speedy, and efficient passage through toll roads all over the State of Utah.

What are the Requirements For New Account?

Before you decide to sign up for a Utah Express Pass, the following set of requirements must be followed: you must be a registered vehicle operator or owner in Utah; you must have a driver’s license in Utah; you must provide your vehicle license plate number when applying for an Express Pass; and you must agree to the terms and conditions stated before the start of the online application process.

Additionally, keep in mind that the Express Lanes governed by the Utah Express Pass can only be used by buses, motorcycles, and passenger vehicles with more than one person and the Express Pass set to “Toll Mode”. However, trailers and vehicles that are over 12,000 lbs. in gross weight will not be allowed inside the Express Lanes.

Apart from that, do note that an Express Pass will cost you $9.65 plus taxes and shipping. On your first registration for the Utah Express Pass, you will be charged a total of $35, which will include $10 for the registration and the remaining $25 as your account balance for paying tolls. Plus, an additional maintenance charge of $2.50 will be charged every month, which will be reduced based on the amount of tolls paid in the previous month. For instance, if you paid a total toll of $1.50 in the previous month, then your maintenance fee will be $1.

Learn How You Can Open Account

If you are looking to make your toll-paying experience in Utah better than ever before, then follow our steps to sign up for the Utah Express Pass.

1. Start the registration process by visiting the official website here.
2. The primary step involves you agreeing to the Utah Express Pass License and Use Agreement. Simply click on “Agree” to move to the next step.
3. You then have to provide your “Account Settings,” such as your email address, PIN, password, and security question.
4. Once done, you have to enter “Customer Information,” such as your name, address, and phone number.
5. After that, you need to provide details regarding the number of transponders you require. Keep in mind that you have to provide information relating to your vehicle, such as its make, model, and year of purchase. Additionally, you also have to provide its license plate number.
6. Once completed, you have to provide your billing information in the next step. After that, proceed to pay for your order.
7. If your payment is successful, you will receive a confirmation message on your email address, and your Utah Express Pass transponder will be delivered to your address within the subsequent 7-10 business days.

Alternatively, you can also open your Utah Express Pass account by calling the customer service centre at 855-813-9127. Phone lines are open from Monday to Friday, from 7 AM to 5:30 PM.

Steps to Add Money to Account

Now that you have registered for your Utah Express Pass account, adding money to your account can be accomplished by following the steps provided below. Keep in mind that your Utah Express Pass account balance must be maintained between $10 and $35.

1. Begin the account balance replenishment procedure by heading over to the official website here.
2. On the landing page, proceed to log in to your account using your account number, pass number, and password.
3. Once logged in, replenish your account balance by selecting the amount of funds you want to add to your account.
4. After that, proceed to pay for the order using your debit card, credit card, or bank account.

What are the Steps to Pay For Violations?

According to the UDOT Traffic Operations Center for Express Lanes Program, driving alone in the Express Lanes without an Express Pass in “Toll Mode” will result in a penalty of $337 or more. Thus, if you have been subjected to any such violation, then you can pay your dues by following the below-mentioned steps.

1. First, you have to sign in to your Utah Express Pass account here.
2. Once logged in, you will be notified of any pending dues on your account.
3. Proceed to pay for the fines or charges using your debit card, credit card, or bank account.
4. Finally, obtain a receipt as proof of payment.

For any additional queries, you can get in touch with the UDOT Traffic Operations Center for Express Lanes Program. Alternative communication streams include phone support at 801-887-3790 or email support at expresslanes@utah.gov.