I-PASS is a convenient, secure, and cost-effective system to pay for tolls on Illinois highways and expressways. Created and managed by the Illinois Tollway, I-PASS makes it easier for commuters to smoothly traverse Illinois highways without having to worry about waiting in line at toll booths or scrambling to find cash.

With the help of integrated sensors (also known as transponders) by the side of the road, vehicle owners can simply drive up and have their tolls automatically charged without any delay. I-PASS holders can also manage their accounts online, view transaction histories, check balances, and more. As a result, the convenience and effectiveness of using I-PASS make it an easy choice for anyone looking to navigate Illinois toll booths quickly and securely.

Some of the major benefits of using I-PASS include saving up to 50 per cent on Illinois Tollway tolls, avoiding fines and fees, and travelling seamlessly across the country (including on the Chicago Skyway, the Indiana Toll Road, and 17 other US states via the E-ZPass network).

What are the Requirements For New Account?

When you decide to register for I-PASS, you will have two types of accounts to choose from – personal and commercial (company). If you are signing up for a personal account, you have to provide your name, residential address, driver’s license, phone number, and email ID. On the other hand, when signing up for a commercial account, you need to provide your employer’s name, business name, primary contact information, business address, phone, and email ID.

In addition to that, you have to provide your vehicle information, such as your vehicle license plate number and the state that issued it, the license plate type, year and make of vehicle, number of axles, number of tyres, and colour of the vehicle. Additionally, it should be known that both personal and commercial (company) accounts are allowed to apply for multiple vehicle transponders through the same application.

Learn How You Can Open Account

Opening an I-PASS account online is as simple as following the below-mentioned steps.

  1. Start the account opening procedure by visiting the official website here.
  2. The primary step involves creating an I-PASS username using your email address, which will be followed by a verification process to establish your identity.
  3. Once your I-PASS account is created, log in to it and then provide your personal and vehicle information. This will include your residential address, driver’s license, vehicle license plate number and state, year and make of vehicle, the colour of the vehicle, etc.
  4. On the other hand, if you are signing up for a commercial or business account, then you have to provide your employer’s name, business address, etc.
  5. After that, you have to enter the payment information. Do keep in mind that the minimum opening balance is $20, and $10 will be charged for each transponder you opt for. You also have to choose between automatic balance replenishment and manual balance replenishment options for your account.
  6. Once done, proceed to pay for your I-PASS online, either using your credit card or debit card. All major vendors are supported on the platform, such as Visa, MasterCard, American Express, JCB, Discover, and Diners Club.
  7. After the successful creation and purchase of your I-PASS, you have to wait at least three weeks for your transponders to be delivered to your registered address.

Alternatively, you can open your I-PASS account on the phone by dialing 1-800-UC-IPASS (800-824-7277), or in person at a registered Customer Service Centre. I-PASS accounts can also be opened at any Jewel-Osco retail location or by mailing the application form to I-PASS Headquarters, 2700 Ogden Avenue, Downers Grove, IL 60515.

For more information about the various ways you can contact the I-PASS customer care team, visit here.

Steps to Add Money to Account

There are two ways to add funds to your I-PASS account. If you have chosen the automatic balance replenishment method during the sign-up process mentioned above, then your account balance will automatically be topped up when it drops below $10.

However, if you have chosen the manual balance replenishment method, then follow the subsequent steps to add money to your account.

  1. Proceed to first log in to your I-PASS account here.
  2. Once logged in, head over to your payment information.
  3. Choose the fund amount you want to add to your account, and then transact the same using your debit or credit card.

You can also add money to your I-PASS account by calling the customer care department at 1-800-UC-IPASS (800-824-7277), visiting a registered Customer Service Centre, or mailing your payment in cash or cheque to I-PASS, P.O. Box 5544, Chicago, IL 60680-5544.

What are the Steps to Pay For Violations?

If you have received a “Notice of Violation” from the Illinois Tollway authorities, then you can proceed to pay the requisite fine by following the below-mentioned steps.

  1. First, visit the official toll violation website here.
  2. Enter your invoice number and click on “Search”.
  3. The online system will retrieve details about your violation notice, which you can then proceed to pay online.
  4. Once you have paid your fine, proceed to take a print of the receipt as proof.

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Last Update: July 3, 2023

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