The concept of freelancing has changed the way businesses are conducted worldwide. Gone are the days when a large workforce was required with diverse skills. Lean hiring has taken over, and most of the generic assignments are given to freelancers. Connecting businesses and freelance workers via an online platform, is PeoplePerHour, a UK based privately held company that was founded in 2007 with headquarters in London.

PeoplePerHour is an online platform where one can access global talent. Over a million businesses make use of the services of skilled professionals through PeoplePerHour to get their work done in the areas of SEO, content writing, website development, logo design, voice over, illustrations, programming, translation, design, digital marketing, branding and social media. While there are many similar platforms, PeoplePerHour is very popular with patrons because of its user -friendly interface and affordable pricing. Once you sign up, you get access to excellent support and service.

How to Contact the Support

If you are an existing user and have a complaint or feedback on the service, this section is for you.¬†PeoplePerHour has its headquarters located at London, United Kingdom. For support, the company does not currently offer a phone helpline. However, you can send an email to [email protected].

Additionally, there is a web-based support system, where you can create a ticket and have response from one of the support agents. Let us advise you to keep your description as detailed as possible. Don’t forget to attach screenshots or images that should further substantiate your complaint or request.

What Makes PeoplePerHour Different

With over 2 million freelancers signed up on the portal, PeoplePerHour is one of the most extensive marketplaces online and customers looking for any sort of skilled professionals are sure to find a perfect fit from the large pool of skilled freelancers. Another benefit of opting for the services of a professional from PeoplePerHour is the extremely affordable rate offered.

One can be sure of a lower rate on this platform when compared to other similar services online. This is because of the large talent pool available and freelancers are willing to take up projects at a very competitive rate. Another advantage is that the customer only pays for work they receive without any additional charges or fees. And payment can be released only once the customer is satisfied with the completed project.

Before starting the work, freelancers can request for an escrow to be created so their efforts don’t go in vain. Once the work is completed, you can send an invoice for releasing the money held in escrow. The payments are processed within 3 working days. PeoplePerHour uses third-party service providers such as Adyen, Worldpay, Payoneer and PayPal to process payments.

The interface of the platform is very user friendly and is easy to navigate. One can key in the search options to find the right freelancer for your project. You can further filter your search based on other considerations such as budget, category, experience and location. Once you find the right match, you can communicate directly with the freelancer through the messaging system available on the website and set the assignment rolling.

PeoplePerHour has a unique feature for small tasks that need to be done but are not full-length projects. These are called Hourlies and are pre-set packages the freelancers offer for a fixed price. These include simple jobs such as translating a small body of writing, designing a logo or fixing a bug on a website. With Hourlies, a customer can get work done without having to go through the entire process of a freelancer bidding for a project.

Once you post your project on PeoplePerHour, you have access to the dedicated customer support team that works round the clock to answer questions or smoothen any concerns. You can also post on the community forum to share experiences or get advice from other freelancers or business owners. So, whether one is representing a small business or a larger organization, PeoplePerHour is the perfect place if you are seeking skilled freelancers for various projects.

Categorized in:

How-to Guides,

Last Update: May 19, 2023