Embark on a whimsical journey through the skies with KLM Royal Dutch, where imagination takes flight and dreams become the co-pilot of your travels. Picture a world where the ordinary transforms into the extraordinary, where clouds are canvases, and every passenger is an explorer of their own destiny. KLM, the epitome of Dutch ingenuity, is more than just an airline — it’s a gateway to enchantment and a conduit to magical experiences.

Step aboard a KLM flight and witness the harmony between impeccable service and boundless innovation. As the wind whispers secrets of far-off lands, KLM’s vibrant blue wings carry you to the most captivating corners of the world. From the timeless canals of Amsterdam to the sun-soaked plains of Africa, each destination is a chapter in a story waiting to be written.

Prepare to be captivated by their warm-hearted crew, who treat every traveler as a cherished guest. With a touch of Dutch charm and a sprinkle of wanderlust, KLM Airlines curates extraordinary moments that transcend the ordinary. So, fasten your seatbelts and surrender to the allure of KLM Airlines, where dreams and reality embrace at 30,000 feet.

How to Contact For Help

KLM has its headquarters located at Amsterdamseweg 55, 1182 GP Amstelveen, The Netherlands. 

For queries, complaints or feedback, you can call the customer service on +31 20 47 47 747 (Netherlands). Note the numbers for other key regions: +33 96 936 86 05 (France), +49 69 299 93 770 (Germany), +1 800 618 0104 (US) and +44 20 76 60 02 93 (UK).

If your concern is to do with lost baggage, we recommend you to fill the missing baggage claim form at the airport counter. You also can do the same online on the website.

Know the Popular Routes

KLM Royal Dutch Airlines primarily operates from its hub at Amsterdam Airport Schiphol, located in Amsterdam, the Netherlands. Amsterdam Airport Schiphol serves as a major connecting point for KLM flights and is one of the busiest airports in Europe.

KLM does not have a designated secondary hub. However, it has a strong presence at other airports in the Netherlands, including Rotterdam The Hague Airport, and Eindhoven Airport, where it operates some domestic and European flights.

KLM Airlines serves a vast network of international cities across the globe. Some of the significant ones include London, Paris, Frankfurt, Rome, Madrid, Geneva, Zurich, Athens, Moscow, Stockholm, Copenhagen, and Vienna, among others in Europe; New York City, Los Angeles, San Francisco, Chicago, Toronto, Atlanta, Houston, Montreal, and Vancouver in North America; Buenos Aires, Santiago, and Rio de Janeiro in South America; Johannesburg, Nairobi, Cape Town, Cairo, and Casablanca in Africa; Tokyo, Seoul, Beijing, Shanghai, Bangkok, Jakarta, Mumbai, Delhi, Singapore, Hong Kong, and Kuala Lumpur in Asia.

How to Book a Flight on the Website

To book a flight with KLM Royal Dutch Airlines, you can follow these steps —

  1. Visit the official KLM website.
  2. Navigate to the ‘Book A Flight’ option on the homepage (features prominently on the left side), and click on it.
  3. Select whether you want to book a one-way, round-trip, or multi-city flight.
  4. Enter your travel details like departure city, destination city, travel dates, and number of passengers traveling. You can also select your preferred cabin class (Economy, Business, or First Class).
  5. Click on ‘Search Flights’ to view the available flights for your chosen travel dates. You will be presented with various flight options and their corresponding fares.
  6. Choose the flight that best suits your preferences in terms of timing, duration, and price.
  7. Enter the required passenger information, including full names, contact details, and any special requests or requirements.
  8. Review your flight selection, check the fare details, and consider adding any additional services or extras, such as seat selection, extra baggage, or travel insurance.
  9. Once you are satisfied with your choices, proceed to the payment page. Provide the necessary payment information and complete the transaction.
  10. After successful payment, you will receive a confirmation email with your e-ticket and booking details. Make sure to save or print this information for future reference.

Alternatively, if you prefer booking over the phone or need assistance, you can contact KLM’s customer service or a travel agent specializing in KLM bookings to help you with the process.

Remember to check any travel restrictions or visa requirements that may apply to your chosen destination before finalizing your booking.

How to Check-in For Flight

KLM offers online check-in services, which is the most convenient way to check in for your flight. You can access the KLM website or use their mobile app to complete the process. Online check-in usually opens 30 hours before departure for most flights and 24 hours before for flights to and from the United States. Follow the instructions provided on the website or app to complete the check-in process, select your seats, and obtain your boarding pass. Make sure to have a printed or digital copy of your boarding pass.

For airport check-in, arrive at the airport with sufficient time before your flight. KLM recommends being at the airport at least 3 hours before international flights and 2 hours before European flights. Locate the KLM check-in counters at the airport, which are usually indicated by signage. Join the check-in queue and have your travel documents ready, including your passport, e-ticket, or booking reference number, and any necessary visas.

Provide the necessary information to the KLM staff, such as your flight details, passport, and any checked baggage. They will weigh and tag your luggage.
After completing the check-in process, you will receive your boarding pass.

Most airports these days also offer self-service kiosks. Locate them, and identify yourself using your passport, e-ticket, or booking reference number. Retrieve your booking, select your seats, and follow the on-screen instructions to proceed with the baggage check-in process. The kiosk will generate bag tags and your boarding pass. Some kiosks may also provide a digital copy of the boarding pass that can be sent to your email or mobile device.

Now, you may proceed to the security checkpoint with your carry-on luggage and necessary travel documents.

How to Manage Booking on KLM

To manage your booking with KLM, you will have to first visit their website at www.klm.com. Look for the “My Trip” option on the website’s homepage. It is usually located at the top of the page or in the main menu. Enter the required information to retrieve your booking, like your reservation number or e-ticket number along with your last name. Click on the “Retrieve” or “Find My Booking” button, which will allow you to access your booking details.

Once you retrieve your booking, you can review and make changes, like modifying your flight dates, upgrading your seat, or adding extra services. Depending on the changes you make to your booking, there may be fees associated with modifications or upgrades. KLM will provide you with information on any fees and prompt you to make the necessary payments. You should receive a confirmation of your changes via email or on the website. Review the confirmation to ensure that the modifications have been made successfully.

Overview of the Frequent Flyer Program

The frequent flyer program of KLM is called “Flying Blue.”

Members can earn miles when flying on eligible KLM flights, as well as on flights operated by partner airlines within the SkyTeam alliance and other partner airlines. The miles earned depend on the distance flown and the fare class.

“Flying Blue” has different elite levels based on the number of Level Miles or qualifying flights taken in a calendar year. The elite levels include Explorer, Silver, Gold, and Platinum. Each level offers specific benefits and privileges.

Elite members of “Flying Blue ” enjoy access to KLM and SkyTeam partner lounges. They receive bonus miles on qualifying flights, providing an additional boost to their mileage balance. They can redeem their miles for award tickets on KLM flights and partner airlines. The program offers a range of redemption options, including Economy Class, Business Class, and First Class awards. They can also use their miles to request upgrades.

“Flying Blue” members can earn and redeem miles with a wide range of partner airlines, hotels, car rental companies, and other partners. This provides opportunities to earn miles even when not flying with KLM. “Flying Blue” members receive access to exclusive promotions and offers, such as discounted award tickets, bonus mileage promotions, and special partner discounts. They enjoy recognition and benefits when traveling with SkyTeam member airlines worldwide. This includes priority check-in, priority boarding, and additional baggage allowances.

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Last Update: June 27, 2023