Poste Italiane is a postal service provider in Italy, operating from its headquarters at Rome. Though founded in the year 1925, Poste Italiane has a rich history of more than 160 years. Besides mail and parcel delivery, the company offers payment solutions, financial and insurance services. The services are offered through a number of subsidiaries such as SDA Express Courier, PostePay, Poste Vita, Poste Air Cargo, Postel, Poste Assicura, Consorzio and PosteMotori. Listed among the top 2000 largest public companies in the world, Poste Italiane employs more than 125,000 and has a turnover of 12bn Euros.
More than 35 million customers are catered through the network of 12,700 post offices across the country. While it is the largest company in the logistics sector, it continues to make inroads in the payment and financial sector as well. The Mail, Parcel and Distribution segment is responsible for delivery of mail and parcels throughout Italy and around the world. In 2020, the company reportedly delivered 210 million parcels.
Overview of Postal Services
New customers can choose to ship a parcel or letter online, or visit nearest outlet to physically confirm the order. The search tool allows you to look for post offices by zip code and address. Under letter, you can choose standard mail or registered mail. The regular mail is perfect for less important letters or documents and will not be an expensive affair. You are allowed a maximum weight of 2kg. There are over 50,000 mailboxes in the network and Poste Italiane will deliver the mail directly to a recipient’s mailbox. The economic service can take up to 4 working days. Of course, by paying more you can have a priority mail delivered in less than 24 hours. You can choose to have item delivered to post office, to a PO Box or to an address.
Sending an high value mail? Choose Registered Mail so you have proof of delivery. Registered Mail as well can be requested online or through the post office. You can send letters and documents with up to 2kg. Insure the item to claim compensation in an event of loss or damage. Standard and registered mail option is available for postal mail outside Italy as well. The rates vary according to destination zone and weight of item. Within EU, you can expect deliveries done in less than 2 working days. There are tools available on the website to help you get an estimate on the costs as well as calculate delivery times. Once shipped, trace and track the status through the reference number.
Even Handles Large Parcels
Besides postal services, Poste Italiane offers domestic and international parcel delivery. Within Italy, you can send up to 30kg for delivery in 4 working days. Choose Express delivery service for up to 20kg and delivery in 4 days. The standard international delivery allows to ship parcels with weight of up to 20kg. To locations across EU, the delivery can happen in 10-15 days. Standard delivery is the most affordable for sending parcels through Italy and abroad. By paying more, you can expedite the delivery time. Can’t visit the post office to make booking? Through the app, you can now pay online and request free home collection.
Philately & Financial Services
Are you a collector of stamp? You can explore the collection of stamps on the website and purchase at the comfort of your home. Take a subscription, if you want to receive mini sheets, postal stationery and booklets when available. Besides postal services and stamps, Poste Italiane offers a range of financial services. You can open a savings or current account to deposit and withdraw funds. Additionally, you can visit a postal branch to request for prepaid card, debit/credit card, insurance or loan.
Want to send or receive money? Without postal or bank account you can create a money order at any post office. The cash is delivered to the recipient’s home in 3-4 days. International money orders can take up to 7-10 working days. You have the option to expedite money order by paying extra. MoneyGram is another option to send and receive money across Italy and around globe. Not just that, the recipient can receive money in just minutes. To send or receive money, you will need to fill a form and furnish your identity document.
How to Contact for Queries
With a number of Poste Italiane services available online, you just need to sign into your account to see the recent orders and track status. The FAQ section answers most common queries one can have on the services, platform or others. For urgent support, you can call +39 803-160. If the query is regarding postal savings account or financial services, the number is 800-003-322. The headquarters of Poste Italiane is located at Viale Europa, 190-00144 Rome, Lazio, Italy.
