7-Eleven has changed the face of retail shopping all over the world since it was established in 1927. This convenience store brand has made its mark in Malaysia too and currently has over 2500 stores across the nation. The first 7-Eleven store in Malaysia was opened in 1984 and from then it has consistently grown in popularity to become one of the most popular convenience stores in the country.
How to Contact 7-Eleven in Malaysia
7-Eleven has its headquarters in the Federal Territory of Kuala Lumpur, Malaysia and is one of the most iconic shopping destinations with a customer base of 900,000 every day.
The head office has its address at Level 3A, Podium Block, Plaza Berjaya, No. 12, Jalan Imbi, 55100 Kuala Lumpur, Malaysia. For queries, complaint or feedback, you can call 03-2142 1136 or write to [email protected]. If you are planning a visit, you can use the store locator on the website to locate an outlet nearest to you.
An Overview of the Company
7-Eleven pioneered the convenience store movement in Malaysia and now has outlets in every nook and cranny of Malaysia- from busy commercial districts to residential communities, from shopping malls and hospitals to petrol stations and rail stations, one can find a 7-Eleven store within walking distance.
At 7-Eleven, one can shop for over 2000 products such as groceries, Boots health and beauty products, Anda Drinking water, groceries, home needs, personal care products, bakery and fresh food products, Slurpee frozen beverages, Big Gulp fountain soft drinks and hot beverages.
One can also make use of their services such as bill payment services, mobile phone reload cards, IDD/STD services, Touch n Go reload packs, internet games starter packs, ink cartridge refills, fax and photocopying services, ATMs and community bulletin boards. In short, 7-Eleven is a one stop shop for all your daily needs.
All the products sold at 7-Eleven stores undergo a stringent quality control process to ensure that the best products are offered to the customer. In the case of consumable products such as food and drink, care is taken to ensure flavor and freshness.
Since 7- Eleven Malaysia has a vast Muslim clientele, they focus on providing halal-certified products. Halal is an Arabic word meaning” permissible” and is commonly used to describe food and drink that is permissible according to Islamic standards. Shoppers looking for halal products can safely shop at 7-Eleven outlets in Malaysia.
As the name suggests, 7-Eleven convenience stores in Malaysia are very customer friendly. They are open 24 hours a day, seven days a week, which makes it very easy for customers to shop at any time of the day or night. This facility of day-long shopping is especially helpful in Malaysia, where, because of the hot and humid weather, traveling long distances to buy groceries and daily necessities becomes very uncomfortable.
With the advance of technology and e-commerce, 7-Eleven has opened their online store services to customers, making shopping even more convenient. One can now order products online and have them delivered to one’s doorstep, without having to step out of the comfort of your home. This has made the whole shopping process all the more accessible and convenient.
When one shops at any of the 7-Eleven convenience stores in Malaysia, one is assured that the company ensures that they promote environmental conservation. They have implemented various initiatives to reduce their carbon footprint including recycling programs and using energy efficient lighting in all their stores. This demonstrates their commitment to being a responsible organization.
