Samsung has been killing the smartphone market lately with its slew of hot releases, notably the S24 series, such as the S24 and S24 Ultra. With smart AI (Artificial Intelligence) integration and powerful specifications, there is no denying that if you are an Android user, it makes sense to make that much-needed upgrade. However, ditching your old Samsung device might not be the easiest task out there, which is why Samsung India has come out with its official smartphone exchange program.

The Samsung smartphone exchange program in India allows users to trade in their existing smartphones for a discount when buying a new Samsung phone. In addition to providing you with a specific trade-in value, Samsung also offers additional discounts via its upgrade bonus offers, further lowering the payable cost of your new smartphone. And the exchange process largely remains stress-free and seamless – whether you perform it online or offline.

Having said that, if you are in the market for a new Samsung smartphone and are looking to make use of your older one, then all you need to do is follow our in-depth guide properly, and you will be good to go.

Steps to Officially Trade-in Old Device

If you are ready to exchange your Samsung smartphone for a new one, then you can easily do so by following the below-mentioned steps carefully.

  1. Start by first visiting the official Samsung India website here.
  2. On the landing page, click on the ‘Mobile’ category, and from there, select ‘Smartphones’.
  3. Proceed to browse through the list of smartphones currently available and click on the one that you are looking to make your next device.
  4. On the device’s product page, browse through the list of features and specifications offered by the smartphone, and if you are happy with what you see, click on the ‘Buy Now’ option.
  5. A new web page will open, where you will be required to select your preferred variant – in terms of memory, storage, and color – and once you have done that, you will have the option to exchange your old Samsung device.
  6. Under the ‘Exchange’ option, click on ‘Yes, Please’ and then enter your pincode to verify whether the doorstep exchange service is available.
  7. Then, in the next step, you will be required to enter your old device’s IMEI number. Keep in mind that if you do not know the IMEI number, you can obtain it by dialing *#06# from your old phone’s dialer.
  8. After entering the IMEI number successfully, the website will let you know whether your device is eligible for an exchange, and if it is, the value of the exchange will be shown on your screen. Ensure that your old device is still in working condition to be eligible for the exchange.
  9. Once you proceed with the exchange process, the exchange value of your old device will be deducted from your new device, and you will be required to pay the remaining balance.
  10. After placing your order successfully, wait for the delivery of your new device.

On the day of delivery for your new device, your old Samsung device will be picked up from your doorstep, and your new device will be handed over to you.

How to Exchange if Buying on Amazon India

If you are comfortable purchasing your new smartphone from Amazon India, then you can exchange your old Samsung device by following the below-mentioned steps closely.

  1. First, head over to the official website of Amazon India.
  2. From the home page, click on ‘Mobiles’ and then browse through the ever-expanding list of smartphones from different brands. Alternatively, you can also type the name of your smartphone in the search box and browse through the generated results.
  3. Once you find your preferred device, click on it to reveal its product page. On the product page, select the ‘With Exchange’ option when purchasing, and then select the make and model of your old Samsung device (including its IMEI number and condition) that you want to trade-in.
  4. After entering the details of your old device, the approximate exchange value will be shown on your screen, and if you decide to go ahead with the purchase, the exchange value amount will be deducted from the cost of your new device.
  5. Proceed to pay the remaining amount for your new smartphone and place your order successfully.

Finally, during delivery of your new device, you need to hand over your old device to the delivery executive to complete the exchange process.

Other Platforms to Consider in Your Region

India has a gigantic smartphone market, and one of its greatest strengths has always been the plethora of options that consumers can have at their disposal. While Indians might not have Ebay (bought and shut down by Flipkart) anymore like in the United States, the country does have platforms such as Cashify and Sahivalue.

The objective of these platforms has always been to allow users to sell their old smartphones for instant cash at their doorstep. All they have to do is disclose the make, model, and condition of their devices, and their smartphones will be picked up seamlessly from their doorstep in exchange for cash without them moving a muscle.

Users can use the obtained cash to purchase their new smartphones. So, ensure that you continue to explore alternative courses of action when it comes to disposing of your old Samsung device. Additionally, Cashify also sell refurbished smartphones to  users who are on a budget and cannot splurge on new devices.