Frankfurt Airport is a major international airport located in Frankfurt am Main, Germany. The IATA code for Frankfurt Airport is FRA. One of the busiest airports in Europe and the largest airport in Germany, Frankfurt Airport is spread over an area of approximately 2,000 hectares and has two main passenger terminals (Terminal 1 and Terminal 2).
How to Contact
Frankfurt Airport is located at 60547 Frankfurt am Main, Germany. For queries or general feedback, you can call +49 180 6372 4636. If you prefer to send an email, you can write to info@fraport.de or feedback@fraport.de.
Lost an item at the airport? Click on the link here to access the web form where you can provide details of the lost or missing item. If you lost an item inside the flight, we recommend that you can contact the customer service of the respective airline.
More About the Airport
The airport is known for its efficient and well-organized facilities, including modern amenities, excellent shopping, dining, and entertainment options. It has won numerous awards for its customer service in the past.
It offers a range of services and amenities to make passengers’ travel experiences as comfortable and enjoyable as possible. Some of its best features include free WiFi throughout the airport, lounges for business and first class passengers, a wide selection of shops, restaurants, and cafes, as well as several relaxation zones.
Passengers with long layovers can take advantage of the airport’s amenities, such as the free Frankfurt Airport app, which provides real-time flight information, maps, and other useful features. The airport also offers a range of activities and services to keep passengers entertained, including airport tours, spa services, and duty-free shopping.
Frankfurt Airport has more than 300 shops and stores, offering everything from high-end luxury brands to local souvenirs. The airport also has more than 70 restaurants, cafes, and bars, serving a wide range of international cuisine.
Frankfurt Airport has four runways, which can accommodate a range of aircraft sizes and types. It is also equipped with state-of-the-art navigational and safety equipment, making it one of the safest airports in the world.
The airport is located in Frankfurt am Main, a city in the state of Hesse, in central Germany. It is easily accessible by rail, road, and public transportation, with connections to major cities throughout Germany.
Overview of the Terminals
Frankfurt Airport has two main passenger terminals — Terminal 1 and Terminal 2. Terminal 1 is the larger of the two with more than 100 gates. It is used by many of the major airlines, including Lufthansa, Air France, and United Airlines. It has five concourses (A, B, C, D, and Z).
Terminal 2 has two concourses (E and D) and more than 40 gates. It is primarily used by Star Alliance airlines, like Singapore Airlines, Thai Airways, and Turkish Airlines.
Both the terminals offer a range of amenities and services to passengers, including access to lounges, restaurants, shops, and duty-free stores.
The SkyLine train connects the two terminals and reaches in a span of 2-3 minutes. It runs every few minutes from its origin (either terminal 1 or 2). The shuttle bus service connects some of the more distant gates and parking areas with the main terminal buildings.
How to Check Arrivals and Departures Online
You can check the arrivals and departures at the Frankfurt Airport by following these steps.
- Visit the official website of Frankfurt Airport at www.frankfurt-airport.com.
- On the home page, you will see the ‘Flights and Airlines’ tab on the top navigation bar. Click on it.
- Select either ‘Arrivals’ or ‘Departures’ on the dropdown menu, depending on the information you need.
- Enter the date and time range of the flights you want to check.
- You can also filter the search results by airline, flight number, destination, or origin.
- Click on ‘Search’ to view the list of flights that match your criteria.
- You can click on a specific flight to get more details, such as the terminal, gate, and status of the flight.
Alternatively, you can also check real-time information of arrivals and departures of flights at the Frankfurt Airport on the display boards, or through various third-party flight tracking apps or websites, such as FlightAware, FlightStats, or Flightradar24.
What are the Lounges Available
There are several lounges available at Frankfurt Airport across its two terminals, Terminal 1 and Terminal 2.
Terminal 1 has airline and class-specific lounges like Lufthansa Business Lounge, Lufthansa Senator Lounge, Sky Lounge, and Emirates Lounge, among others. Terminal 2 can boast of the Plaza Premium Lounge, Prime Class Lounge, and Priority Lounge, among others.
Lounge access policies might vary by airline, frequent flyer program, or credit card, so it’s always a good idea to check with your airline or lounge program for the latest information.
Amenities and Facilities Available
Frankfurt Airport offers a wide range of facilities and amenities to the passengers to make their travel experience more comfortable and seamless. Passengers can connect to the airport’s free WiFi network for up to 24 hours, and avail of the several lounges throughout the airport to relax before taking their next flight.
The foodies can check out the variety of restaurants, cafes, bars, and eateries (even confectioneries), that serve a range of cuisine from around the world.
It’s also a good idea to pick up souvenirs and indulge in some tax-free shopping at the duty-free stores that offer everything from cosmetics and perfumes to electronics, and more.
It’s also worth mentioning that Frankfurt Airport has prayer rooms for passengers of different faiths. There is a medical center with doctors and nurses on duty to assist passengers with medical emergencies or health issues.
For cash withdrawals, there are ATMs located throughout the airport.
You can also avail of luggage storage space or lockers for a fee.
There are shower facilities that can help you destress after a long flight. There are also dedicated children playing corners for them to have fun and enjoy while their parents can take a breather.
The above are just a few of the amenities at the airport. For detailed information, you can check out their website or ask at an information desk inside the airport.
