Head Office
Metro Warszawskie sp. z o.o.
ul. Wilczy Dó? 5
02-798 Warszawa
Customer Service
Phone: (22) 655-42-42 (customer service)
Phone: (22) 655-40-00 (general)
Phone: 19 115 (city contact center)
Email: info@metro.waw.pl
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About Warsaw Metro
Warsaw Metro (Metro Warszawskie) began operations in the year 1995. It is a rapid transit system serving Warsaw, Poland. Currently, it operates 2 lines connecting to 27 stations. Annually, the metro serves more than 150 million passengers. Operated by the City of Warsaw, the metro operates from 5am to midnight. The lines consist of M1 and M2. There is a third line (M3) in planning.
As for tickets, you have ‘time tickets’, single journey tickets, short term tickets, 1 day tickets, weekly tickets and monthly tickets. For short journeys, use the 20 minute tickets that offer unlimited number of journeys for a period not exceeding 20 minutes. For unlimited travel for an entire day, use the one day tickets. With the Warsaw City Card, commuters can store multiple fares and even use on different modes of transport.
Access the link here to view schedule, route map, get fares and other information. You can also plan your journey by entering the origin and destination. Tickets can be purchased at manned stations and through kiosks and ticket machines. For more information or queries on tickets, payment, refund, parking, lost and found items, or others, reach the Warsaw Metro customer service.
