Head Office
Vimeo, Inc
555 West 18th Street
New York, New York 10011
United States
Customer Service
Email: support@vimeo.com
Email: inquiries@vimeo.com (corporate)
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About Vimeo
Vimeo is a leading website for hosting and sharing videos. The platform was created by a group of filmmakers in 2004. It boasts of more than 60 million users generating 170mm viewers worldwide. Users can search for videos by title, name and people. If you have a video to upload, you can use the drag and drop feature and even choose if you want to show the video to general public or those with a password. Videos can also be uploaded from Google Drive, Dropbox and OneDrive. The videos will be uploaded ad-free in HD quality.
While the registration is free, users are restriced to uploading up to 25GB content a year. However, you can upgrade to Vimeo Plus, Vimeo Pro and Vimeo Business for more benefits. Users enjoy unlimited bandwidth, customizable 4K Ultra HD player, priority video conversion, stats, privacy and support. You can pay for the membership using major credit cards. You have up to 30 days to get a full refund on cancellation.
If you are a viewer, you can explore clips, documentaries and TV series through the search. There is a Staff Picks section to help you explore the best videos of the day. You can also filter videos by categories such as music, comedy, food, sports, travel, animation, among others. You can leave your comments on the videos, like, watch later or embed on your blog. For more information or queries on payment, technical support, premium membership, or others, reach the Vimeo customer service.
I have tried every possible means of getting into contact with Vimeo as we are unable to access our Vimeo account due to what seems to be a website error. We are unable to access the support page to log a ticket with Vimeo and all the email addresses we do have only return automated responses redirecting us to the support page (which we cannot access). We are incredibly frustrated as this has persisted for almost a week now and we cannot seem to get into contact with someone at Vimeo who can assist.
Vimeo completely destroyed my life over a cartoon from 1928. After decades of contribution, and hundreds of documentary films, they decide that one film I uploaded academically when I was a student was in violation and they deleted my account. Poof. Gone. Along with all the films, the connections, my entire web presence, without consideration. It’s as if they killed me, I have nothing, nothing to show for years of work. I am done.