Tradus Customer Care
Phone: 0124 – 6777005 / 6749000
Email: grievance@tradus.com
Email: traduscustomercare@ibibogroup.com
Tradus Head Office
Tradus.com
ibibo Web Pvt. Ltd.,
Pearl Building, Plot # 51,
Sector – 32, Institutional Area,
Gurgaon – 122001, Haryana
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Track Order
To track your Tradus order online click here.
Seller Signup
To sell your products online, signup with Tradus here.
About Tradus
Tradus is a growing online shopping marketplace that was launched in the year 2010. Featuring one of the largest online catalog, Tradus has over 1 million active users. Tradus does not sell any products on its own. It rather connects with sellers and providers a platform for partners and buyers. The shopping portal is owned and managed by the ibiboGroup headquartered in Gurgaon, Haryana.
Products can be shopped by categories such as Clothing & Accessories, Cameras, Mobile, Computers, Consumer Electronics, Appliances, Footwear, Jewellery, Sports & Fitness, Baby & Kids, Toys & Games, Books, Movies, Music and Cars & Bikes Accessories. Reputed national and international brands are available on the website.
Payment for purchases can be made by credit card, net banking, and cash-on-delivery (COD). Plus, EMI option is available with HDFC Bank. Most orders are delivered within 5 business days. Currently, the company services over 16,000 pin codes across India. Products can be tracked through the courier tracking number shown after purchase of a product. Shipping charges varies across products & categories. If you dint know, Tradus offers a 15 day return policy.
For questions, reach the Tradus customer care via phone or email.
I have ordered for Royal Touch_101_Black Belt on 12/07/2013 and payment also made online and debited to my account of Rs.86/- on same date.
So far i have not received any shipment detail nor refund.
Kindly look into this immediately. Unless resolve this I will not buy any items in future.
Your immediate response in this regard is highly appreciated.
Regards,
Naveen Kumar