TD Garden Office
100 Legends Way, Boston,
MA 02114, United States
Directions: Google Maps
TD Garden Customer Service
Phone: 617-624-1331
Email: customerservice@tdgarden.com
Other Contacts
Phone: 617-624-1900 (Boston Bruins)
Phone: 617-523-6050 (Boston Celtics)
Phone: 617.624.1VIP /1847 (Suite Rentals)
Phone: 617-624-CLUB /2582 (Premium Club)
Phone: 800-745-3000 (Ticketmaster)
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About TD Garden
TD Garden, also known as the Boston Garden, was opened in the year 1995. It is a multi-purpose venue in Boston, Massachusetts that can accommodate close to 20,000 visitors. Owned by Delaware North Companies, Inc., the venue hosts over 3.5 million each year. Home to NHL’s Boston Bruins and NBA’s Boston Celtics, TD Garden is a popular venue for sports events (basketball, hockey), concerts, ice shows and much more. TD Garden was built at a cost of $160 million and has 3 private restaurants, a large HD video board, 1,100 club seats and 90 executive suites.
You can use the virtual seat finder or download the seating maps to get a clear view of seats in the venue. Tickets for upcoming games and events at TD Garden can be purchased online on Ticketmaster. Additionally, you can visit the Box Office located on the West Side of the North Station. You can view, download and even resell your tickets on Ticketmaster. Payment for tickets can be made using Garden Gold Cards, MasterCard, Visa, American Express and Discover.
The venue offers pre-paid parking for those who prefer to reserve a confirmed spot. Parking gates open two hours prior to the scheduled game time. The fee varies on events and duration. Visitors to TD Garden are prohibited from bringing large bags, laptops, food, beverages, laser pointers, video cameras and weapons.
The TD Garden offers a variety of premium seating options for those looking for hospitality and comfort. The Premium Club’s Executive Suites offers a privacy of your own room, in-seat catering, VIP access to The Sports Museum, exclusive entrance and private restroom. The suites are available for Boston Bruins or Boston Celtics games, as well as TD Garden concerts and events.
The Heineken Boardroom offers open air balcony with comfortable lounge chairs. The Club seating benefits includes extra leg room, wider seats, in-seat service and private entrances. The AT&T SportsDeck offers access to purchase playoff tickets and premium club amenities.
If you are looking to purchase Bruins or Celtics merchandise, visit the Boston Proshop online where purchases can be made using Visa, MasterCard or American Express. Products found include t-shirts, jerseys, sweatshirts, hats and accessories. On the arena, the Proshop is located on the West side of the TD Garden. For more information or queries on upcoming games, tickets, parking, lost and found items, or others, reach the TD Garden customer service via phone or email.
I purchased tickets to an event at TD garden. I never received my tickets. After two days of many calls and hours spent on phone with ticket master, I decided to call the Garden directly. I spoke to Dustin, he was kind polite and caring. I was full of anxiety, i had spent an extreme amount of money on these ticket and Dustin handled the situation with ease.
He got to the bottom of the problem called me back and made my day!
I wish there were more representatives like Dustin. Thank you for everything Dustin.
Something has to be done about all those distracting adds when I’m trying to watch the game. Never was like that before. Your ruining the game.
I am writing to say that I am completely angry with the way that things transpired at our Disney on Ice trip on Monday Feb 18th. Every year we take a group of children to this event, and every year we have an exceptional time. However, this year we arrived early, the ushers ( your ushers that are paid to complete that one task) took our tickets and lead us to our seats. 20 mins into the show that same usher named Bob, told us we needed to show him our tickets and get up because we’re in the wrong seats. He proceeds to move us a row down. Again a while later people tell us that we’re in their seats. So again, we move. 2 adults and TEN KIDS. Finally we are settled and find out that 2 of the seats were wrong. So after paying over $200.00 for tickets, 100 dollars for food 10 light up toys at 30 dollars a piece and 6 snow cone cups for 12 dollars a piece. The kids were crying because they were confused. I cried because I was angry, and I feel that we we’re cheated out of a good experience.