Contact Tamil Nadu Electricity Board: Find below customer care details of Tamil Nadu Electricity Board (TNEB), including phone and address. You can reach the below contact for queries on electricity bills, online payment, new connections, complaints on services, office locations or other questions.
TNEB Head Office
NPKRR Maaligai,
144,Anna Salai, Chennai – 600 002.
Phone: 044-28520131
Customer Care
Phone: 155333
Complaints
Phone: 28521057 / 28521300 (Chairman)
Phone: 28521378 (Director Transmission)
Phone: 28521088 (Director Operation)
Local Contacts
Chennai North: 28521949 / 28224423
Chennai South: 28594234 / 24715121
Madurai: 0452 – 2537528 / 2538159
Salem: 0424 2272207
Vellore: 0416-2242969
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Online Payment
To pay your electricity bills online or to view your bills click here.
About Tamil Nadu Electricity Board
Tamil Nadu Electricity Board was established in the year 1957. The Board in 2010 was restructured into Tamil Nadu Generation and Distribution Corporation (TANGEDCO) Ltd; and Tamil Nadu Transmission Corporation (TANTRANSCO) Ltd. Tamil Nadu Transmission Corporation Ltd has a total of 1309 substations.The Tamil Nadu Electricity Board caters to some 212 lakh consumers. It has electrified some 63956 towns and villages in Tamil Nadu. The company has recorded its highest ever hydel generation by producing 6,455 Million Units in 2007-08. It has a total installed capacity of 10,214 MW. The Board in addition has some 1.92 lakh distribution transformers.
I have paid my EB Bill twice for Feb 2018 through on line.How I can get reimbursement?Whether it is automatically return to my bank acccount or it will be adjusted in my next bill OUR service no. 095500023285
Hi,
I happened to pay it thrice as well. Did you get this back to your account or did you get it reimbursed?
Who’s the best person to contact?
Your advice will be much appreciated.
Thanks,
Kavya
I have paid my EB Bill twice for Feb 2018 through on line.How I can get reimbursement?Whether it is automatically return to my bank acccount or it will be adjusted in my next bill ?
Still im not getting my payment which is paid through online. They didnt convert that as advance pay. I dont know how to track this. They dont have customer care to contact. Worst management.
I am from Madurai
Customer care number is not working
Local contact Nos. 2 are also not working
– for clarification
I want to clarify the calculations of bill as there is difference from the tariff and the actual
I paid my EB bill of Rs.205 through my credit card on July 10th 2015. At that time, the status said “Previous transaction was pending”. I waited for 2 more days. But there was no change on the status. So I paid the amount at the counter. Now, when I checked my credit card statement I know the amount is debited.So please refund the amount. I registered a complaint. No response. Online payment system is not reliable. I would suggest the people to pay the bill at the counter not through online.
I am residing at Plot No.10, Balamurugan Nagar, Perumalpattu, Tiruvallur District. My service No.551-001-3009. Meter reading is, not, being taken regularly. The staff deputed for taking the reading, whenever unable to attend the house in person to take reading, they leave their phone number and if the staff do not come to take the reading till the last day, I used to contact them over phone and inform the reading so that the transaction may be smooth. At the end of March, one lady, new staff, came and took the reading. When I requested her phone number for informing the reading in case of her inability to attend in person to take the reading, she refused. But now 31-05-2015 is the due date for taking the reading. Nobody from EB came to take the reading. But they simply record as “DOOR LOCKED”. Without attending their work and without co-operating the Consumer for smooth transaction, they record falsely as the Door is locked. Now in my house, the construction of compound wall is in progress and door is available. It is requested that suitable disciplinary action may, kindly, be taken against the person responsible for taking the meter reading so that the consumers should not be suffered for no fault of them.
Sir, I have paid EB bill on27/10/2014 from my ICICI Bank (BIL/000667708559) account for the service number 05402002223 for Rs.131/-No receipt received and the amount shown as pending. Subsequently on 28/10/2014 I have paid the bill through the counter (cash) receipt MDS402AR3S4264 and this amount was credited and the receipt received. Now I request you to refund the amount deducted from my ICICI bank SB account.Service Number 05402002223 Name S.Meenal , 522/P RamalingamNear, Aruna Nagar Karaikudi.Please look into the matter and kindly refund the excess amount paid by me to my SB account with ICICI ban where the amount is debited..
Hi ,
My new house is still unoccupied and the electricity connection has been disconnected.
I tried registering online to pay the bill as requested by the builder.But as it has been disconnected I am asked to contact the electricity board directly. Has anyone experienced it before and what have you done ?Does it include any fine ?