Head Office
C/ Francos Rodriguez, 104
28039 Madrid, Spain
Customer Service
Phone: 112 or 902 102 112
Phone: 91/5488537 (foreign tourist assistance)
Phone: 091 (Policia Nacional)
Phone: 092 (Policia Local)
Phone: 062 (Guardia Civil)
Email: sac@dnielectronico.es (Electronic DNI)
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About Policia Nacional
Policia Nacional is one of the two chief law enforcement agencies in Spain. Also known as National Police Corps (Cuerpo Nacional de PolicÃa – CNP), Policia Nacional is headed by the Directorate-General of Police and operates from its headquarters at Madrid, Spain. The various ranks within the force include Subdirector General, Comisario General, Jefe Superior, Comisario Principal, Inspector Jefe, Inspector, Subinspector, Oficial de Policia and Policia. Formed in the year 1978, Policia Nacional has a staff numbering close to 88,000.
Law enforcement in Spain is taken care by the Policia Nacional and the Guardia Civil. While the former deals with criminal offences and public order in big towns and cities, the Guardia Civil patrols rural areas, including highways and ports. Policia Nacional has branches spread across major cities and towns. There are also zonal and district commissioners. Offices are found across Madrid, Cataluna, Andalusia, Aragon, Castilla y Leon, Galicia, Asturias, Islas Canarias, Navarra, Cantabria, Ceuta and Melila.
You can visit the website for phone and contact information of the police stations. The website also has latest news, notices and downloadable forms. Additionally, those wanting to register for national identity card known as the DNI can do same online. Your application must be submitted with birth certificate, photograph and fee. The Electronic DNI can be used for identity authentication, for electronic signature of documents and as a travel document. You can locate nearest office where the application can be expedited. An appointment for obtaining DNI or electronic passport can be made online.
Hi!
On October I had my bag stolen in Alicante. I reported it and was informed there was nothing You could do. I had just noticed that I have a backup folder where I have pictures of the person who has my stolen phone which was in the bag. One of the pictures is a scan of his visa lottery entrance so I have all the private information needed to identify that person. Can You please inform me how can I make an official raport about this? I was in Alicante only for a couple of day and right now I am in Poland. Is there a way to send my raport via e-mail, post, phone or something? I already tried to call the station in Alicante but they refused to help me.
Best regards,
Justyna ?ak