SmartFares Head Office
4545, Murphy Canyon Road,
Suite-210, San Diego, CA-92103
SmartFares Customer Service
Phone:ย 877-247-5303 (local)
Phone: +1-858-256-7238 (overseas)
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Aboutย SmartFares
SmartFares is a travel reservation company that was launched in the year 2006. Visitors on the website can look for flights, hotels, cars, cruises, and vacation packages. SmartFares is among few that offer free cancellation within 12 hours. It also has about 600 customer service executives working round the clock.
SmartFares allow guests to search for flights or hotels easily providing the origin/destination and date. Guests can further take advantage of the Lowest Price Guarantee. Within 24 hours of booking, if you find a cheaper ticket, reach SmartFares to claim refund of the difference amount. Speak to the customer service for more details.
Payment for new reservation can be made using Visa, MasterCard, American Express, Discover and Diners Club cards. To view or download your itinerary, login to your account on the website. As for cancellation note that most fares are non-refundable.
If you are looking to reserve a car, you have top brands such as Hertz, Avis, Sixt, Europcar and Budget. There is no prepayment or fee to cancel or change a reservation. You can rent a car from hundreds of locations around the world. For those looking to book a hotel, you can find highly discounted deals in more than 30,000 destinations worldwide. For more information or queries on new reservation, refund/cancellation, baggage, or others, reach the SmartFares customer service.
I bought 3tickets from Tel Aviv to Bucharest. First of all i had to email two times to customer service asking to receive my tickets as it was pending three or four days. When they answer me i was told that they did not find my reservation. After sending my confirmation reserve when i received my tickets i asked 3 times if the tickets number that were sent were valid also for my return as i received all the 3 e-tickets together and not each one separated depart and return. Again i sent 3 emails to the customer service and did not receive any answer. This kind of service is not expected from a travel agency.