Head Office
The Walt Disney Company
500 South Buena Vista Street
Burbank, California 91521, USA
Customer Service
Phone: 800-328-0368
Phone: 407-541-5586
Phone: 866-902-2798 (local stores)
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About ShopDisney
ShopDisney.com is the e-commerce channel of The Walt Disney Company, dealing with an array of products that include apparel, toys and electronics. Visitors on the website will find branded products of Disney, PIXAR, Star Wars and Marvel. For those who prefer to shop at a Disney brick and mortar store, you can use the Store Locator on the website to locate an outlet.
Product categories found on ShopDisney.com include clothes (dresses, costumes, shorts, t-shirts, sweatshirts, outfits), toys (action figures, bikes, dolls, cars, LEGO, games/puzzles, steam toys), accessories (bags, wallets, watches, luggage, shoes, watches, costume accessories), art, collectibles, furniture, party supplies, stationery, decor/lighting, among others. You can shop by category or brand.
Payment for purchases on ShopDisney can be made using Visa, MasterCard, Discover or American Express. Purchases can also be made using Disney gift cards. During checkout, you can opt for standard or expedited shipping. Products shipped through standard delivery will arrive within 5-6 business days. As for returns, ShopDisney has a 30-day return policy on most merchandise. The exchange, credit or refund is only offered for purchases directly from ShopDisney.
If you are a Disney fan, register for the Disney co-branded Visa card to enjoy a range of benefits shopping online. Shoppers can earn and redeem points online, enjoy discounts and much more. For more information or queries on store locations, payment, cancellation, refund or others, reach the ShopDisney customer service.
