Head Office
Royal Thai Police
Rama 1, Pathumwan
Bangkok 10330, Thailand
Support
Phone 191 or 1599
Phone: 1155 (tourism police)
Phone: 1197 (traffic police)
Phone: 1178 (immigration police)
Phone: 02-509-8797 (complaints)
Email: pcscenter@royalthaipolice.go.th (police clearance cert.)
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About Royal Thai Police
The Royal Thai Police is the national police force of Thailand, responsible for policing and maintenance of public order. It has been in existence since the year 1860 and currently boasts of more than 230,000 in the force. The various divisions within the RTP organisation include Border Patrol Police, Central Investigation Bureau, Narcotics Suppression Bureau, Provincial Police, Special Branch, Immigration Bureau and Marine Police. The commissioned officers start with Director General, Commissioner, Commander to Inspector. The Director General of Police is the supreme commander of the police force.
The Police Bureau is headed by a Commissioner of Police. Further, the 76 provinces of Thailand are managed under 10 regional divisions that consist of Ayuthaya, Chonburi, Nakhon Ratchasima, Khon Kaen, Chiang Mai, Phitsanulok, Nakhon Pathom, Surat Thani, Songkhla and Yala. You can visit the website to locate nearest police station, download forms or get information on the services.
I’d like to thank Thai police for the professional kind treatment after there was an arrest at the airport on my flight back to Melbourne Australia.
We had to get off the plane but the Thai police insisted I got a free return airfare with Thai airways and they were so nice and made me feel safe.
I not understand why when you go ask some information to Chonburi immigration in Pattaya your officers are so rude, unfriendly and irrespectfull.
They should normaly be the reflect of Thailand, the « LAND OF SMILE « .
Trust me, we are fare away from this.
They should help and take care legal tourists and expats, and not mixt them with criminals or bad people.
I live in Pattaya since 2004, i never have problem.
But i fell like a bad guy eache time i have to deal with Jomtien immigration.
Is it fair ? It is not my point of view.
I would like to express my thanks to one of your officers who helped me out of a difficult situation today.
I was driving from the airport to Ratchaburi (A journey I’d done many times before) when I missed a turning and got lost.
I stopped to ask directions towards Nakhon Pathom and the officer was kind enough to lead me the two or three kilometres to a spot from which I could get myself home.
I didn’t get his name but he was driving a white motorcycle 62482. Please thank him again for me. He did the Royal Thai Police proud.
Thanks
Dear Customer Care,
I would like to make a complaint about your station located next to Silpakorn University Phetchaburi IT campus at ???? ???????? ????? ???? ???????? 76120. My complaint is about inaction and connivance of this station to the bad things that are happening right around it.
1) Particularly, there are a few bars on the road to Baan Napnat and Baa Sa Ardaium, which is just 150 – 200 meters from the station and which are open until early morning (till 2-4 AM almost every day) and which do not respect neither neighbors or Thai Law allowing to run a loud music far after the midnight. The music can be heard all around the place and, as result, many students cannot sleep. It is not the matter of one-time action, but it is happening all the time, almost every day for a long period of time. I guess, it is the police officers who supposed to watch the order and compliance to the law of silence in the dark.
Is there any chance that you can investigate why the police station allows noise in the area after hours specified by law? In my explanation, shops that breaching the law must have a ‘green’ light from the police station.
2) Those places not only noisy but also provide students with alcohol. Since at some places the alcohol, mainly beer, is delivered on call from the local shop, it logically to assume that such trade is illegal.
I guess, your police station could also have a closer look at this situation.
Considering, that main population in this area are students, wouldn’t be wise to restrict the alcohol trade at all or at least, frame it to the certain hours and places?
Hope you found this complaint useful and look forward to seeing some positive changes in the area.
Regards,
Father of student, Pether Thomas Pein
Dear Sir/Madam,
I visited Thailand from April 8th, 2018 through June 6th, 2018 – around 49 days.
The purpose of writing this complaint email is because upon my departure from Thailand on April 6th, 2018 from Suvurnabhumi airport in Bangkok, I was given a rough treatment by the X-Ray checking staff.
I wrote an email to the Airports of Thailand about this issue by way of email immediately upon my return to the USA, but they NEVER bothered responding to my email.
I don’t understand why Thailand Airports has a website with complaints form and then when someone writes to them about tourists passengers issues and concerns at your airports, they NEVER bother investigating into these incidences. Defeats the purpose of the website!
I can forward Royal Thailand Police the same email that I wrote to Airports of Thailand so that your department can look into why they are so lax in investigating matters?
I mean these kinds of incidences don’t happen in my country – USA – by US Airports Dept. of Homeland Security and Transportation and if they do happen, then one can write to them and they will investigate and respond back within appropriate time.
I hope Royal Thailand Police will will into my complaints further and respond back in due time.
I look forward to your response.
Thanking You,
Sincerely,
Alnoor Visram