Head Office
Reservation Shop SLU
Avda. Alfereces Provisionales 28
35100 Playa del Ingles,
San Bartolome de Tirajana, Espana

Customer Service
Phone: 871 930 290 (Spain)
Phone: 1 888 RIU 4990 (US)
Phone: 1 876 940 8019 (Jamaica)
Phone: 0 870 099 0935 (UK)
Phone: 507 282 0460 (Panama)
Phone: 0 800 723 4360 (Germany)
Phone: 0 800 892 3280 (Brazil)
Phone: 0 811 655 273 (France)
Phone: 800 976 304 (Italy)
Phone: 808 780 809 (Portugal)
Phone: 01 800 225 5748 (Mexico)
Email: crm@riu.com
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Aboutย RIU Hotels & Resorts
RIU Hotels & Resorts is a hospitality chain established by the Riu family in 1953. Headquartered in Mallorca, Spain, RIU Hotels employs close to 28,000 and operates as a subsidiary of TUI Group. Currently, the RIU chain consists of more than 100 hotels in 19 countries. It’s properties cater to 4 million guests a year. The third largest hotel chain in Spain, RIU operates under various brands that include RIU Classic Hotels, RIU Plaza Hotels, RIU Palace Hotels and RIU Club Hotels. While the RIU Classic mainly caters to families, travellers and others, the RIU Plaza targets business travelers. The RIU Palace is for those looking for luxury and the RIU Club is for those visiting top holiday destinations.

You can book a RIU hotel and resort on the website. You can input your destination, choose dates and proceed to make payment. Reservations made online can be managed any time by signing into your account. Top destinations where you can find a RIU property include Aruba, Bahamas, Costa Rica, Dominican Republic, Jamaica, Mexico, Panama, Saint Martin, US, Bulgaria, Germany, Ireland, Portugal, Spain, Turkey, Cape Verde, Mauritius, Morocco and Sri Lanka.

For hot RIU hotel deals, you can explore the Reservations section on the website that showcases destinations where you can get rooms on discount. Business travellers can locate a RIU property that offers all amenities and services for meetings, conferences and special events. If you are a regular RIU visitor, register for the RIU Class loyalty programme to earn points every time you stay at any of the hotels. The points can be used for reserving a new room, spa or shopping.ย For more information or queries on locations, cancellation, renewal, or others, reach the RIU Hotels customer service.

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Last Update: September 16, 2024