Head Office
1234 Market Street
4th Floor
Philadelphia, PA 19107
United States
Customer Service
Phone: (215) 580-7800
Phone: (215) 580-7145
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About SEPTA
The rapid transit system in Philadelphia is operated by the Southeastern Pennsylvania Transportation Authority (SEPTA) that began operations in the year 1965. It is also the public operator of light rail vehicles, trolleybus and transit bus. As for metro, SEPTA operates the Norristown High Speed Line (Purple Line), Market-Frankford Line (Blue Line) and the Broad Street Line and Broad–Ridge Spur (Orange Line).
SEPTA currently serves Bucks, Chester, Delaware, Montgomery, and Philadelphia counties. For commuters to/from Philadelphia International Airport, the Airport Line Regional Rail train is available every 30 minutes. Airport lines run between 5am and 12 midnight. SEPTA also offers connecting transit services with Amtrak, NJ Transit, PATCO, DART First State, RushBus, PART and Route A.
With regard to fares, there are One Way Tickets, Weekend Tickets, 10-Trip ticket pack and passes such as TransPass and TrailPass. There are weekly and monthly TrailPass that is valid on Regional Rail during a specified period. A TransPass can be used for unlimited rides on bus, trolley, subway or Norristown High Speed Line trip. Tickets can be purchased at manned stations, from over 400 retail stores and online on the website. For more information or queries on tickets, payment, refund, cancellation, parking, ticket passes, lost and found items, or others, reach the SEPTA customer service.
I had to take an hour long ride on the 14 bus because it said 14 Frankford Transportation Center but was actually going to Sesame Place. And the driver didn’t know where he was going on top of that. This isn’t the first time this has happened because the signage is not accurate. Thank you for making me miss a very important meeting.
Y’all really have to stop holding up the north bound trains because of sporting events. I’ve been late or absent 3 times because of that foolishness. People still have to get to work. When i miss my connection i’m stuck waiting a whole nother hour for the 22. Show some consideration for other people.
The 128 never showed up at Street and Knights Rd at 12:47 and now the 3 bus didn’t show up at 1:25 at the terminal at Frankford. The 128 is the worst route there is. It’s bad enough you have to wait 90 minutes in between buses. When they don’t show up people can’t go to work.
Thank you so much to bus driver, Robert, who drove the 33 bus to 23rd and Venango around midnight. It turns out I took the wrong bus and my internet connection was acting weird. He was nice enough to volunteer to call an Uber ride for me on his cell phone and hot me a quick be ride during his break. He may have saved my life since there is so much crime out here,not was late and I was out in of my way. He didn’t have to be so kind. I don’t see know his last name, but if you get a chance, give a raise to whomever was driving the 33 midnight, Monday, May 9th into May 10th! —Sherry Stone