Head Office
Paysafe Holdings UK Limited.
Compass House Vision Park
Chivers Way
Cambridge, CB24 9BZ
United Kingdom

Customer Service
Phone: 0800 051 7162
Email: info@paysafecard.com

International Support
Phone: 1800-178486 (Australia)
Phone: 00800 0729 7233 (Europe)
Phone: 1-855-263-6952 (US)
Phone: +971 8000 3570 3893 (UAE)
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About Paysafecard
Paysafecard is an online prepaid payment solution launched in 2000 and operated by Paysafe Group. The company, headquartered at Vienna, Austria, boasts of a network of 600,000 sales outlets in 46 countries around the world. The service is available in Austria, Germany, Greece, Spain, UK, France, Portugal, Switzerland, the Netherlands, Argentina, Brazil, US, Mexico, Turkey, UAE, to name a few countries. Paysafecard is used for paying online securely and does not require for users to enter any personal details, bank account information or credit card details. The secure payment solution works like a prepaid card for smartphones. Using paysafecard, shoppers can complete a purchase and pay using 16-digit PIN.

The prepaid payment solution is integrated by leading games, social media and entertainment providers. Paysafecard can be purchased through kiosks, petrol stations, shops or vending machines. Locate a sales outlet nearest to your address on the website. When you have to pay, simply select Paysafecard as your payment option and enter the PIN. The Paysafecard PINs must be kept secure as third parties can access your payment information with it.

All the purchased PINs are saved to My Paysafecard account. You can use your username and password to make payments. You can also top up My Paysafecard account with purchased PINs. If you are a registered My Paysafecard member, you can earn points every time you complete a transaction. If you dint know, Paysafecard can be purchased for different currency values. Paysafecard can be used to pay at thousands of online shops. The list of e-stores that accept Paysafecard is available on the website. Users can use Paysafecard to even pay in foreign currencies. You can see the current exchange rate and convert the preferred value on the website.

The amount in Paysafecard has no expiry. However note that after 12 months, a provision fee will be charged. You can see the balance on your account by entering the PIN on the website. You can check balance, apply for Paysafe MasterCard or register for My Paysafecard even through the official Android and iOS smartphone apps. If you need to have any amount refunded to your bank account, you can request for same through your account. Refunds may take a week or two to complete. For more information or queries on registration, payment, refund, cancellation, career/jobs, or others, reach the Paysafecard support.

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Last Update: September 14, 2024