Head Office
Osaka City Hall
1-3-20 Nakanoshima,
Kita-ku, Osaka, 530-8201
Customer Service
Phone: 06-6582-1400
Phone: 0570-6666-24 (lost-found center)
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Aboutย Osaka Subway
Osaka Municipal Subway, locally known as ?saka-shiei chikatetsu, is a rapid transit system in Japan that began operations in the year 1993. The subway serves the areas of Higashiosaka, Kadoma, Moriguchi, Sakai, Suita, and Yao. It operates 8 lines, connecting to about 123 stations. Each day more than 25,000,000 use the services.
Osaka Subway lines consist of Midosuji Line, Tanimachi Line, Yotsubashi Line, chuo Line, Sennichimae Line, Sakaisuji Line, Nagahori Tsurumi-ryokuchi Line and Imazatosuji Line. The tram operates as Nank? Port Town Line. Commuters using the Osaka Subway enjoy free Wifi on their computer or smartphone. Tickets for travel can be purchased from the ticket machines or at the station counter. Follow the instructions on the vending machines to purchase tickets by coins or notes. Purchase the One-Day Enjoy Eco-Card for unlimited travel on subways, the New Tram and city buses. There is also the prepaid Rainbow Card, weekly and monthly passes that can be used on a metro as well as buses.ย For more information or queries on tickets, payment, refund, cancellation, lost and found items, or others, reach the Osaka Subway customer service.
Hi there, I’d like to file a complaint against the staff who was on duty at around 11:30 – 11:45 pm on Oct 15th, 2017 at Tanimachiyonchome station at Exit (1 & 2).
I loaded 1,000 yen on my IC card using the fare adjustment machine and wasn’t sure why it won’t go through, when I asked, the staff was extremely rude to me and practically yelled at me several times without answering me any questions. This kind of behaviour should not be tolerated and must be disciplined.
Thank you for your time.