Head Office
Nikai Group of Companies
P.O.Box 9200 Bank Street,
Bur Dubai, Dubai, UAE
Phone: +971-4-3554242 /5527
Customer Service
Email: feedback@nikai.com
Email: enquiries@nikai.com
Email: recruitment@nikai.com
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About Nikai
Nikai Group was established in the year 1985 and operates from its headquarters at Dubai, UAE. Founded by Paras Shahdadpuri, Nikai has interests in electronics, appliances, FMCG and information technology. The electronics and home appliances division boasts of a catalog consisting more than 400 products. With over 60 million customers, Nikai states its vision is to provide “reliable products, exceptional service and superior value” to customers. The brand is widely popular among masses in the Middle East. It has direct operations in Dubai, Saudi Arabia and Oman. Through new partnerships and direct investments, the brand is expanding into uncharted territories across Asia and Africa. Nikai’s global network does include countries like Egypt, Kenya, Jordan, Maldives, India, Bangladesh, Pakistan, Sri Lanka, Nepal, Afghanistan, Russia, Ukraine, Turkey, Georgia, US and Canada. In the UAE, Nikai has showrooms and retail points spanning Dubai, Abu Dhabi, Ajman, Fujairah, Sharjah, Ras al Khaimah, and Umm Al Quawain.
Shoppers can make use of the store locator online to locate a Nikai outlet in their city. As for the products, you can shop for televisions, home theater systems, ovens, rice cookers, stove, cooking range, dish washers, toasters, blenders, washing machines, irons, ACs, coolers, refrigerators, heaters and personal care products. On the website, you can read a detailed description of the product along with specifications. There are high quality pictures showing products from every angle. Add a product to wish list to purchase later or to send a direct enquiry. Currently, Nikai does not offer ecommerce facility on the website.
After purchase of the product, you can register online to keep a track of warranty or request for repair. Nikai has a dedicated local service center for shoppers to take their malfunctioning or inoperable products. Most repair requests are responded within 72 hours. For more information or queries on store locations, payment, cancellation, refund, career, or others, reach the Nikai support.
