Have feedback to the New York Yankees? Find 3 ways

Easily recognizable by their pinstriped uniforms, the New York Yankees are a cultural icon and a symbol of New York City. Established in 1903, the Yankees are one of the most successful teams in the history of the MLB (Major League Baseball), winning a record-breaking 27 times over the years. The team’s commitment to excellence and winning can also be instantly recognized through their home stadium, known as Yankee Stadium. Originally opened in 1923, the venue still remains, to date, an architectural marvel that pays homage to the organization’s most beloved fan base.

Since the inception of the New York Yankees, the game of baseball has seen some of the greatest players ever play for the club, namely Joe DiMaggio and Reggie Jackson. These legendary players have not only contributed to the team’s success but also popularized the sport on an international stage. The popularity of the Yankees has also helped the organization create its own charitable foundation, raising millions of dollars to support youth educational programs.

Having said that, the New York Yankees are always open to suggestions for enhancing their services and facilities for their fans and players, and if you have something useful to share, then our in-depth guide can be of help.

Here is How to Contact

The ideal way to contact the New York Yankees is through their phone service. For any general information, you can contact (212) YANKEES, and for guest relations (when providing feedback), you can call (646) 977-8000. Additionally, you can get in touch with them via email at customerservice@yankees.com.

The Yankees can also be contacted by physical mail at the following address: Yankee Stadium, One East 161st Street, Bronx, NY 10451.

Feedback on Tickets or Experience at Stadium

If you want to provide feedback to the New York Yankees related to the tickets that you have purchased (either individual or season tickets) or your experience watching a game at the Yankees Stadium, then you can do so by following any of the below-mentioned processes.

Providing Feedback via Phone

1. Begin the process by first calling the Yankees ‘Guest Relations’ department at (646) 977-8000.
2. Navigate through the on-call options and select the option to speak to a customer care executive.
3. Once a customer care executive connects to your call session, state your name, ticket details (or membership details for season ticket holders), seating details (when sharing stadium experience), and the feedback you want to share. Try to be polite, constructive, and precise in your approach.
4. After that, the customer care representative will either provide you with an instant solution relating to your feedback or will suggest you to wait for an official response.

Providing Feedback via Email

1. Start your journey by first drafting an email, preferably from the email address that was used to purchase the tickets or any stadium tour.
2. In the email, provide details of your visit, such as your name, ticket or membership details, seating position or affected area inside the stadium (for sharing the stadium experience), and your overall feedback on the subject. You can also share photos or videos with your email, ultimately confirming or proving your feedback.
3. Once done, send the email to customerservice@yankees.com.
4. After that, wait for a follow-up message from New York Yankees customer support.

Providing Feedback via Physical Mail

1. First, you need to draft a letter on pen and paper to be able to send it via physical mail.
2. In the letter, properly state your name, phone number, residential address, your ticket or membership details, details about your stadium experience, and the feedback you want to share. You can also send in printed photos confirming your thoughts.
3. Once done, send the mail in a properly stitched envelope to the following address: Yankee Stadium, One East 161st Street, Bronx, NY 10451.
4. After that, you now have to wait for an official response from the organization’s customer service.

How to Connect Through Social Media

In addition to the aforementioned channels of communication, you can also connect with the New York Yankees via social media on Facebook, Instagram, and X (formerly Twitter). When sharing your feedback on social media, always remember to stay level-headed, patient, and polite.

It should also be known that when sending fan mail via physical mail, those who are interested in writing to a specific player or seeking player autographs must solicit the player directly because contacting the organization’s customer support team will not yield any benefits.

Additionally, fan mail should be accompanied by a self-addressed envelope with postage paid, and items that will be sent for autograph purposes or otherwise should be sent at the fans’ own risk. And since players receive a large number of fan mails every day, a response is not always guaranteed.

Lastly, if you want to contact the New York Yankees customer support for any lost belonging of yours when visiting the Yankees Stadium, you can do so by calling (718) 579-4413. Lost belongings will be held with the stadium management for a period of ten days only, after which they will be relinquished.