Contact of Movie World, Australia customer service (phone, address)

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Contact Warner Bros. Movie World: Find below customer service details of Movie World, Australia, including phone and email. Besides contact details, the page also offers a brief overview of the theme park. Reach the customer service below for queries, complaints or feedback.

Warner Bros. Movie World
Pacific Motorway, Oxenford
Gold Coast, Queensland 4210

Customer Service
Phone: 13 33 86
Phone: +61 7 5573 8380

About Warner Bros. Movie World
Warner Bros. Movie World is a theme park located in Queensland, Australia. Also known as Movie World, the theme park is owned by Village Roadshow Theme Parks which operates the park under a license from Time Warner. The theme park opened in 1991 and is spread across 415 acres. There are close to 18 rides and attractions, many movie-themed like Batman, Austin Powers, Scooby-Doo and Saggy. Some of thrills here include Arkham Asylum, Superman Escape, Batwing Spaceshot, Scooby Doo Spooky Coaster, Wild West Falls Adventure Ride, Green Lantern Coaster and DC Comics Super Villains Unleashed.

Movie World is open all days from 9.30am to 5pm. Visitors can request for stroller, wheelchair or electronic lockers. Reserved parking is available for guests with disability. Tickets can be purchased online using major credit cards. You have Single Day pass or 2/3/14 Day Pass. There is also the VIP Magic Pass that gives guests access to Sea World, WetnWild Gold Coast as well as Paradise Country. For dining at the theme park, visitors have Village Bean, Gotham City, Ricks Cafe, Ben & Jerry’s, Outback BBQ, Santa Fe Sundaes and Wild West Roadhouse.For more information or queries on payment, tickets, cancellation, parking, or others reach the Movie World customer service.

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  1. Little disappointed with the visit to movieworld today. My niece took my girls there, I understand about the virus but not many rides open and lunch for three was triple the usual price. This is very disheartening as the local passes are not cheap to buy and the drink refills seem to have had the price increased aswell. One would think you would either offer discounts or do something to encourage the local to come and visit. The sanitiser was empty when we walked in and when we walked out. Extremely disappointed in this visit, hopefully this is taken on-board.

  2. Today I went out of Movie world disappointed.
    At end of our day (family of 4) we went to buy photos. And there it was blondie,younge and with no manners girl who rolled eyes on my boy (2.5) who asked my husband if he can have show bag! Seriously you should consider who is working for you!
    If someone doesn’t like kids maybe vonsider not to work in this place. Terrible experience. Rude. I was coming there every year few times. After this I dont kave that nice feeling for this park.

  3. wayne cleary Reply

    Went to movie world today we as a family of 4 thought it would be a wonderful day out. We have been huge fans of the theme parks on the gold coast. Last visit to movie world was approximately 3 years ago.
    So here it is
    400 dollars on tickets
    Major attraction rides under maintenance
    The new Joker ride
    Alkham city ride
    Scooby Doo
    Batman screen ride
    Police academy replaced with stunt driver 2
    Rating 2 stars
    Main street act really appalling Joker comes put dancing. Last time it was Batman action fight against the evil joker and his mob.
    Miss Monroe has disappeared.
    Looney tunes ride has been replaced with a kids driving track that goes for a mere 5 minutes.

    Other looney tune activity parts have been removed as well.

    I very rarely write reviews but this had to be done, this park was one of my favorites that i have been visiting for the past 30 years. And today was quite disappointing and embarrassing for my 9 year old son. Maybe the park has gone under new management but once again is very very appalling and would not recommended anyone to buy tickets, just a complete waste.

    I will be contacting customer service about this and requesting a refund .
    I am sorry to say this but this theme park is not recommended, looks like village is failing another park after failing there Sydney Wet and Wild.

  4. Ray Kington Reply

    Some feedback for you.
    Pretty ordinary really and the performers really don’t have their heart in it.
    I also found it off putting that the performers seem to be wearing outfits with padded muscles. A little like you would see at a toy shop for kids.
    Surely you could hire muscle men who look like super heroes.
    Very cheap and nasty. Little going on with long lines for the rides that go way too quick. It also seem like you haven’t kept up with all the recent movies that have come out. Pretty disappointed really. Certainly wouldn’t recommend it to people. Sorry.

  5. Emma Rogers Reply

    I posted a letter to you about 4 weeks ago now with my receipts and a claim form. I paid twice for two two day passes. I bought one lot online and the site crashed we went to movie world and purchased the tickets.
    After a little while I realise the site had taken my money and I had paid twice. I spoke to the lady at the gate and she gave me the forms to fill out.
    I still haven’t heard anything back.

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