Micro Center Office
4119 Leap Road
Hilliard, Ohio 43026
United States
Micro Center Customer Service
Phone: 1-614-850-3675 (general)
Phone: 1-614-850-3670 (technical support)
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Aboutย Micro Center
Micro Center is a computer department store founded in the year 1979. Headquartered in Hilliard, Ohio, US, Micro Center operates over 25 stores and even has an e-commerce model for purchase online. Locate a nearest Micro Center store here. Currently, the network includes storesย in the states of California, Colorado, Georgia, Illionois, Kansas, Massachusetts, Maryland, Michigan, Minnesota, New Jersey, New York, Ohio, Texas and Virginia.
Products that can be purchased online include computers, laptops, tablets, monitors, scanners, projectors, smartphones, televisions, portable players, home theater systems, digital media players, video cards, processors/CPUs, motherboards, hard drives, memory, sound cards, wireless routers, wireless cards, networking cables, networking tools, servers, wired routers, broadband modems, cables/switch boxes, AC adapters, UPS systems, office supplies, ink & toner, carrying cases, gaming CDs, software, among others.
For cheaper products, browse the refurbished deals or Clearance section where some of the branded items are available for sale. Purchases online can be made using Amex, Diners Club, Discover, MasterCard and Visa credit/debit cards. Customers have the benefit of being able to track the status of the order on the website. Most orders are processed within 2 working days. FedEx is the preferred brand for shipping. Customers can opt for the standard 2 day delivery or overnight delivery. In case you would like to pick the product at a store, simply select In-Store Pickup during checkout.
Note that most products can be returned within 10 to 30 working days. Check the return policy with the customer service before placing anย order. The products must be returned in its original condition. Refunds are processed within 14 working days. Digital Download sales are not eligible for return or refund.
In case you should experience a technical glitch or a faulty product, you can always approach the technical support available through phone as well as chat. There are also in-store clinics at most Micro Center stores. The services of the in-house certified technology professionals can be availed through the Priority Care Program or Protection Plans that cover accidents, replacement, among others. You can reach the support even if your product is under manufacturer’s warranty. For more information or queries on payment, refund/cancellation, warranty, technical support, or others, reach the Micro Center customer service.
