Lyft Head Office
2300 Harrison St, San Francisco,
CA 94110, United States
Lyft Customer Service
Phone: 855-865-9553
Phone: 866-292-2713
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About Lyft
Lyft is a cab booking company founded by Logan Green and John Zimmer in 2012. Through the Lyft smartphone app, users can connect with local drivers nearest to location. Lyft allows users to book for solo or ride-sharing with others. Lyft, Lyft Line and Lyft Plus are the chief products. Lyft Plus offers more space and can accommodate up to six passengers. Lyft Line allows to ride with fellow passengers in same direction. The price of trip is fixed up-front.
Lyft has presence in more than 200 US cities, including Phoenix, San Francisco, Washington DC, Newark, New York, Seattle, Minneapolis, Salt Lake City, Detroit, Boston, Dallas, Memphis, Indianapolis, Chicago, Tulsa, Cleveland, Charlotte, Orlando and Miami. It also has operations in Indonesia, Singapore, Philippines, Malaysia, Thailand and Vietnam.
The company offers corporate solutions for business travellers for morning and evening commutes. Payment can be made using credit cards, including American Express, Visa, MasterCard, and Discover and prepaid cards. A debit card linked to a checking account as well can be added to account. After a ride, users can also choose to tip a drive or leave a review. Lyft verifies and does background check of all its drivers. Lyft also makes it easy for drivers to make an income by being part of the network. The application process takes several weeks. View the requirements section on the signup page for Lyft’s vehicle age and other details. For more information or queries on payment, refund, cancellation, or others, reach the Lyft customer service.
Yesterday 7/26/2018, I left my cell phone in a Lyft driver’s car. I am unable to receive emails and text messages. The trip was between 5:50 pm- 6:10 pm from my house at 28 Bent Oak Trail, Fairport, NY 14450 to TR Noonans in Fairport, NY. I have been on a merry-go-round between Lyft and Just Service customer Care Departments with no success in securing the drivers name and phone number. This is all that I need with Lyft’s back up support. Just answer required a $5 and $39 payment for their resolution for me to go to the police. It does not involve police involvement. They are busy enough with crime prevention, not lost phones. Also, I will dispute the charges with Visa from Just Answer since they implied that they would help by taking over my computer to fet online to see emails sent from Lyft to locate the driver and car which transported me to my destination. ALL I WANT IS TO HAVE lYFT CALL THE DRIVER AND HAVE HIM RETURN THE PHONE TO ME. lYFT KNOWS WHO THE DRIVER IS SINCE I ALWAYS HAVE TO RATE THEM AFTER THE TRIP. pLEASE, pLEASE HELP ME LOCATE THE DRIVER AND CAR TO RETRIEVE MY CELL PHONE.
Also, I am unable to get emails on my computer and my cell phone is missing. I NEED YOUR HELP.
If you can respond to action that Lyft will take in the POST COMMENT SECTION BELOW, THAT WOULD BE GREAT.