Find below the visitor support details of London Euston. Besides contact details, the page also offers a brief overview of the railway terminus.
Address
Euston Road,
London, Greater London, NW1 2RT
Support
Phone: 03457 11 41 41
Phone: 033 085 78000 (switchboard)
______
About London Euston
London Euston is one of the major railway stations on the West Coast Main Line in the southern terminus of the United Kingdom, which is a famous rail route between London and Glasgow in Scotland. This line connects major cities like Birmingham, Liverpool, Manchester, Edinburgh, and Glasgow.
This central London railway terminus, located in the London Borough of Camden, is the fifth busiest railway station in the UK and is managed by Network Rail. It is the busiest inter-city passenger railway station connecting London to the West Midlands, North West England, North Wales and Scotland.
The service providers of the inter-city passenger, regional and commuter train services, departing and arriving at London Euston are West Midlands Trains, Avanti West Coast, Caledonian Sleeper, London Northwestern Railway and London Overground.
The London Euston railway station has 18 platforms, with commuter platforms 8 to 11 connected to London Underground via a walkway. In addition to several eateries serving food and drink, the Euston station is surrounded by many shops selling newspapers, snacks, and stationaries for passengers.
London Euston is open Monday to Friday from 05:15 to 24:00; Saturday 05:45 to 23:00; and Sunday 07:00 to 24:00. The station has undergone several renovations to provide the best infrastructure facilities and assistance to every passenger arriving at the station. It has stair-case-free accessibility for wheelchair users and trolley services. Additionally, you have toilets with showers, baby change rooms, and disability-friendly facilities. These are fully functional with modern accessories.
Post offices, ATMs, ticket offices, tourist information offices, Wi-Fi hotspots, taxi centres, bicycle parking, and customer service centres are available at your service as well. A First class lounge service is available for passengers in Business, First Open or Advance First Class tickets of Avanti West Coast and First Class tickets of Caledonian Sleeper.
You can reach London Euston station by bicycle, taxi, bus, and train. There is no car parking facility available because of space constraints. The bicycle parking facility on the 18th platform has cycle storage shelters with storage spaces and cycle CCTV monitoring security provisions.
Connecting Trains & Stations
London Euston connects central London to other major cities in the United Kingdom through suburban train and underground trains. It has overground rail lines and tube stations connecting major locations and the hinterlands of the UK.
The train service operators connecting London Euston and various locations in the UK are Avanti West Coast (inter-city trains between London, the Midlands, North West England, North Wales, and Scotland), Caledonian Sleeper (sleeper trains between London and Scotland), London Northwestern Railway (trains between London, the Midlands and North West England), and London Overground (trains in London and surrounding areas).
How to Book tickets
London Euston has facilities for booking tickets in both offline and online modes. Help desks and automatic ticket machines are available for passengers arriving at the station for queries and booking tickets. If you prefer the online route, you can book tickets via National Rail Enquiries or Trainline.
Tickets are refundable based on the nature of the ticket and the circumstances for the cancellation of the journey. Your ticket refunds are available from the National Rail Ticket Office for offline bookings and the retailer’s website for online bookings.
For queries or complaints on tickets, passes, payment, cancellation, lost/found items, or others, reach out to the customer service via phone.
