Head Office
16/F,Letv Tower,
105 Yaojiayuan Road,
Chaoyang District,
Beijing 100025, China
Customer Service
Phone: 1010-9000 (China)
Phone: 1800 3010 1838 (India)
Phone: +1 855 343 6688 (US)
Phone: 8-800-700-85-90 (Russia)
Email: lecare@le.com (US)
Email: indiasupport@le.com (India)
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About LeEco
LeEco is a Chinese technology company founded by Jia Yueting in the year 2004. LeEco focuses on a wide range of business verticals, including Internet TV, smartphones and big-screen applications. It also operates Letv.com which is the first publicly listed video streaming company in China. In 2015, LeEcoย released the first three flagship models. Within 3 months of launch, the company reportedly sold over 1 million devices. Also operating as Leshi Internet Information and Technology, LeEco posted revenue of $1.6 billion in 2014. Headquartered in Beijing, the company also has operations in India and the US.
LeEco products in the market include Le Pro 23, Le 2, Le 2Pro, Le Max2, X4 SuperTV, LeSEE, Cool1, Le 1S, Le One Pro, LeVR, Super3 X55, Super3 X65, Super3 Max65, among others. LeEco’s smartphones are rich in features and applications. Visit the website to browse through the latest devices. LeEco also manufactures screen protectors, cases, bluetooth speakers, headphones and earphones. LeEco products can be shopped with major e-tailers or from theย official LeMall store. Products can be purchased securely using debit/credit cards. Customers enjoy a 10 Day Return Policy too.
For technical or repair enquiries, reach the authorized LeEco service centers in your city. To locate a service center nearest to your address click here. Sign up on the website to register your product, get latest offers and track your service/repair. For more information or queries on online shopping, refund, cancellation, warranty, technical support, or others, reach the LeEco customer service.
Had an amazing x526 by leeco. So I bought a LE max x900 not long after. Sadly it had trouble from the get go. Eventually it hard bricked and I was left with a paper-weight and no support online to be found. No qfil stock recovery. No Leeco supported tools.
Next time I will be buying a phone that comes with customer support.
Ash
Hello good afternoon,
My name is Ogbu Monday, a customer from Nigeria. Please i need an immediate assistant, my phone was stolen two weeks ago which is 24th, September 2019. Therefore I want the LeEco mobile operator customer to block my phone device.
Am available to provide any information needed and the requirements to do this.
Please I need an immediate response, I will be looking forward for your reply.
Thanks.
I own a LeEco LE 1S. it has somehow locked and requires a password, but I don’t recall ever even setting one up let alone what it would be if so. During try to rest my password through my registered mobile number appeared log in error , I would prefer to find a way to bypass the password, I have two fingerprints saved but they’re not working without the password. Can you help me with this problem please?
I bought LeEco S3 X626 from one of the online shops, precisely Jumia and it was shipped into Nigeria from abroad in December 2017. i have being using the the phone for more than a year now. Not until last weekend when there was NEPA light and i was left with an option of charging with a small Generator. Now the problem am facing now is not matter how long i charge the percentage charge doesn’t exceed 57% and after which it drained quickly. Pls how can i get this fixed?
I own a LeEco LE SEE X626. it has somehow locked and requires a password, but I don’t recall ever even setting one up let alone what it would be if so. I can’t even find a way to hard reset the phone which I would only want to do as a last resort, I would prefer to find a way to bypass the password, I have two fingerprints saved but they’re not working without the password. Can you help me with this problem please?
I’m mailing all the way from Nigeria.
I bought the Leeco S3 4gig/32gig variant from an online shop in Nigeria, Jumia in December 2017. So far I’ve been enjoying the phone and have recommended it to friends and family. The only issue is that it is not available here in Nigeria and has to be shipped from abroad.
To my main issue, my screen has 2 cracked lines but still works perfectly well. I however don’t like it that way because it has affected the aesthetics of the phone.
Please, how do I repair the screen you have no authorized service center here in Nigeria?
I am using LE ECO 2 mobile since it was launched in India.
Now I have started facing some issues in handset since past week and want this to be fixed.
I have searched every way to have details of an Authorized Service Center but unable to find it.
I have LE ECO 1 as well which is dead since past 10 months due to unavailability of ASC.
Tried searching on website of LE as well but it is opening in Chinese language, not able to check anything of my use even after translating language.
Kindly help me in finding it or provide me list of Service Centers in East Delhi.
Looking forward a swift revert.
my job sheet No. JS17071500064. I have given My LE2 for a service due to problem of heating and hang problem and it has been a month passed and there is no proper response and resolution date from Le service center and i would need a escalation contact with whom i can contact for the status of the repair. I have visited many a times at service centre situated at Sector-29, Faridabad and replied by the employees of service centre that requisition of mother board has already been sent and the company is not sending the mother board.
My Le2 bought in Jan end is also having the same charging problem. I am unable to even find a place where this will be fixed. With the comment of Mr. Subramanyam, I think, this company doesn’t have any experience to fix the problem. I am feeling disappointed with this Chinese Product.
I have given My LE2 for a service due to charging issue and it has been a month and there is no proper response and resolution date from Le service center and i would need a escalation contact with whom i can check for the status of the repair.