Head Office
IMVU
PO Box 2772
Redwood City, CA 94063
United States
Customer Support
Email: android.support@imvu.com (Android support)
Email: billing@imvu.com (payment support)
Email: advertising@imvu.com (advertisement)
____
About IMVU
IMVU is an online community where members create 3D avatars, chat and meet new people. The platform was launched in 2004 and is managed by a team at the office at Redwood City, California. IMVU is today world’s largest avatar-based social network. It is visited by over 4 million people each month, a major chunk coming from US, followed by UK, France and Canada. The users customize their avatars with clothing, accessories and hairstyles, chat with friends, play games and even earn money to create virtual products.
The 3D social network is accessible on PC, smartphones and tablets. The iOS and Android apps are available for download on the website. To begin, register on the website and use the “people search” to look up users by gender, age, interest or relationship. Popular interests by users listed include animals, anime, art, books, guitar, manga, games, music and shopping. New users can also explore the IMVU Groups to meet those with same interests. Groups are categorised into Anime, Automotive, Belief, Computers, Content Creators, Entertainment, Fashion, Fun, Games, Hobbies, Movies, Music, Real Life and Recreation.
Visit the IMVU shop to buy tops, bottoms or accessories. You will need credits to buy any product. The credits are listed on each product page. An Access Pass must be obtained if users want to enter areas of IMVU that are intended for mature audiences. It is only suitable for members over 18. Join the VIP club to get exclusive VIP badge. Benefits include 5,000 credits each month, additional savings on the catalog, premium enhancements, exclusive VIP badge, among others. Note that VIP Club members can also earn credits by creating and selling their own items, create chat rooms and groups, and enjoy prioritized customer support. VIP Club members don’t see ads from other companies.
Users are advised to avoid sexualized “age play”, participation in hate speech, vulgar/abusive comments, using explicit and obscene language, age misrepresentation and scam or fraud. Join the IMVU Creator Program to make your own stickers or textures and profit from same. IMVU today claims to be the world’s largest user generated virtual goods catalog with over 16 million items for sale. For more information or queries on registration, payment, credits, cancellation, career/jobs, or others, reach the IMVU support.
I tried to delete my account and everything went well. Then I checked to see if the account was really gone. The homepage was gone, but when I googled the account name, it didn’t say “deleted”, it just says “disabled”. What do I do next?