HostelBookers Head Office
Hostelworld Group,
One Central Park,
Leopardstown,
Dublin18, Ireland
HostelBookers Customer Service
Phone: +353 (0) 1 5245800
Email: customerservice@hostelbookers.com
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About HostelBookers
HostelBookers is a hostel booking website offering over 33,000 properties in 170 countries globally. Part of the Hostelworld Group (HSW), the website connects travellers to properties offering affordable accommodation on a variety of room types. The website claims to not charge any booking fees.
Some of the top destinations for hostels include Amsterdam, Auckland, Bangkok, Barcelona, Berlin, Budapest, Chiang Mai, Dublin, Edinburgh, Lisbon, London, Madrid, Melbourne, Munich, New York, Paris, Prague, Rome, Sydney and Vienna. Overall, guests can search youth hostels, guesthouses, and affordable hotels in more than 3,500 destinations.
Guests can use the website search a property by hostel name or city. The search results can be further filtered by price, rating, landmark, room type (private or dorm bed) or facilities such as AC, secure lockers, WiFi, breakfast and late check-out. Each listing has detailed description of the property, the types of rooms and prices including taxes.
Payment for booking can be made by VISA, Mastercard, JCB or American Express cards. Upon successful booking, HostelBookers will send a confirmation email with details of the booking. You can view or manage your booking by signing in to your account on the website. As for cancellations, the same should be made at least 48 hours before arrival date. The down payment however will not be refunded. For more information or queries on payment, refund, cancellation, group tours, or others, reach the HostelBookers customer service via phone or email.
