Find below the customer service details of Hopper. Besides contact details, the page also offers a brief overview of the travel app.
Head Office
5795 Avenue de Gaspe,
Suite 100 Montreal,
QC H2S 2X3 Canada
Support
Email: help@hopper.com
Phone: 1-833-958-2116 (travel advisor)
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About Hopper
Travel is big with all age groups and planning a perfect getaway at affordable rates is top on everyone’s minds. Hopper is a travel app in North America that has the distinction of being the most downloaded travel app. Hopper, an accredited travel agency, has helped over 75 million travelers plan and save on great holidays. Hopper partners with a host of travel related industries such as airlines, hotels, homes and car rental agencies across the world to provide you with a perfect holiday at the most discounted price.
Hopper has sound financial backing by some of the world’s largest institutional investors and bankers such as Capital One, West Cap, Goldman Sachs and Omers Ventures. The company has sold upwards of $4.5 billion of travel every year. The immense success of Hoppers lies in the fact that they have a scientific approach to price predictions that turns out to be very accurate. They have an algorithm process and access to a huge amount of data that helps them analyze over 30 billion price points to provide the best deals in travel and stay. Browsing and booking through the Hopper app is easy. One can download the app from either the Apple App Store or the Google Play Store.
A unique feature of Hopper is their concern for the environment. Every time someone books with Hopper, they are a part of the hopper Tree programme wherein the company plants two trees on the customer’s behalf, free of cost. This is done to help reduce the carbon footprint that the proposed travel might make.
Booking your vacation on the Hopper app will be highly beneficial for you. You can save an average of $65 on all flights booked with Hopper. In the case of hotel bookings one is assured of an average savings of about $61 per night when you book with Hopper. They also enable you to save up to $40 per rental on car rentals.
Not just on direct savings, booking with Hopper entitles you to earn reward points that can be redeemed for other in-app activities and discounts – aptly called the carrot cash rewards. Hopper helps with price prediction and price freeze when you book on their app. Payment for purchases can be done using all major credit cards. Refunds are processed within 15 days, to original mode of payment. Hopper processes refunds of only those authorized by the airline or hotel.
Our vacation plans sometimes go for a toss with unexpected turns of events. Many times, we lose money on flight and hotel cancellations. When you book a vacation with Hopper, you have the flexibility of canceling or changing plans and dates for any reason or leaving the programme at any point if you are not satisfied.
When we plan our vacations, we each have a specific requirement with regard to facilities, timings, size of family etc. Their website has a comprehensive list of FAQs that are routinely asked, which will give us a clear idea of what to expect. Also, with Hopper, all customers are provided with VIP support and all their queries are answered and personal requirements taken care of. They provide troubleshooting services round the clock, so that any hitches will be sorted out immediately.
