Holland America Line Head Office
Holland America Line N.V.,
300 Elliott Avenue West,
Seattle, WA 98119 USA

Holland America Line Customer Service
Phone: 1-877-932-4259 (general)
Phone: 1-800-599-8256 (complaints/feedback)
Phone: 1–800–541–1576 (dining enquiries)
Phone: 1–888–425–9376 (shore excursions)

International Support
Australia: 1300 987 322
Denmark: 00800 1873 1873
France: +33 01 45 75 8080
Italy: 0039 010 5531169
UAE: +971 4 446 5703
UK: 0843 374 2300
For more contacts, visit the website
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About Holland America Line
holland-america-lineHolland America Line is a leading cruise agency that was founded in 1873 as the Dutch-America Steamship Company. The company initially began as provider of transportation and shipping to New York. Today, it boasts a fleet of 15 ships offering close to 500 cruise sailings each year through seven continents. The voyages include destinations in Caribbean, Alaska, Europe, Mexico, South America, the Panama Canal, Australia, New Zealand and Asia. To be more precise, it connects to 415 ports in 98 countries. Headquartered in Seattle, Washington, Holland America Line has been among the highest cruise lines, ranked by Condé Nast Traveler Readers’ Choice Awards and Travel + Leisure World’s Best Awards. It is a member of the World’s Leading Cruise Lines alliance.

Guests can plan their vacation by selecting the destination, date and embark point on the website. The search results will present hundreds of itineraries that offer the best destinations. There is also a Guide that will help you plan the perfect destination matching both comfort and price. The cruise itineraries range from 2 days to 112 days. Visas or other documents may be required, depending on your citizenship and the itinerary. Sign up for special offers to enjoy great savings on your vacation.

The names of the Holland America Line cruise ships include Amsterdam, Eurodam, Koningsdam, Maasdam, Nieuw Amsterdam, Noordam, Oosterdam, Prinsendam, Westerdam, Zaandam and Zuiderdam. On board the ships, guests can pamper their palate with fine dining, or access the fitness center, massage and spa center, cafe or go on a shopping spree. You also have an itinerary full of arts and cultural activities. Dont miss the city tours and outdoor expeditions, designed to make your journey more engaging. Many tours have limited availability, hence booking in advance is recommended.

As for rooms, Holland America Line ships offer wide range of choices. You can ask for the Family Ocean-view Stateroom, Spa Verandah Stateroom, Pinnacle Suite, Vista Suite, Lanai Stateroom, among others. The amenities include a mini fridge, flat panel TV, complimentary fresh fruit, in room dining, luxurious bathrooms, safes for your valuables and bath amenities.

Holland America Line’s Cancellation Protection Plan (CPP) permits cancellation 24 hours before departure under the Standard Plan. About 80 to 90% of the amount will be refunded. You may be compensated or reimbursed if your trip has been delayed due to carriers, if your baggage or personal property is lost/damaged or should you be injured during your vacation. Visit the website to read the policies, insurance claims and refunds.

For more information or queries on payment, deposit, visas/passport, itineraries, amenities, baggage, or others, reach the Holland America Line customer service via phone or email.

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Last Update: September 18, 2024