Contact Gardens by the Bay: Find below customer service details of Gardens by the Bay, Singapore, including phone and email. Besides contact details, the page provides a brief overview of the large park. Reach the Gardens by the Bay customer service below for queries, complaints or feedback.
Head Office
18 Marina Gardens Drive
Singapore 018953
Customer Service
Phone: +65 6420 6848
Phone: +65 6420 6841
Email: [email protected]
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About Gardens by the Bay
The Gardens by the Bay is a popular attraction in Marina Bay, Singapore. The large park is made up of three public gardens and is spread across 250 acres. It was created in 2012 and is managed by the National Parks Board. The Gardens by the Bay boasts of more than 10,00,000 plants. Till date, the place has been visited by over 20 million visitors.
The Gardens by the Bay consists of Bay South Garden, Bay East Garden and Bay Central Garden. The park’s design was contracted to British firms Grant Associates and Gustafson Porte. It has won several awards for the design, two notable being the World Building of the Year in 2012 and the Largest Glass Greenhouse (Flower Dome) in the Guinness World Records for 2015. Gardens by the Bay is managed by
skilled landscape designers, horticulturists, engineers, and garden/plant experts.
The conservatories are open from 9am to 9pm. Parking is available at the Visitor Centre, Satay by the Bay, Meadow and Bay East Garden. For timings and rates, visit the website. As for public transportation, you can take bus as well as train to reach the park. There is also a $4 shuttle service between Bayfront MRT and the conservatories
Attractions at the Gardens by the Bay include Flower Dome, Cloud Forest, OCBC Skyway, Supertree Grove, Bay East Garden, Dragonfly & Kingfisher Lakes, Heritage Gardens, World of Plants, Sun Pavilion, Art Sculptures and Far East Organization Children’s Garden. You can follow upcoming events and all the latest on the website. For dining, you have Pollen, Majestic Bay Seafood Restaurant, Indochine, Bakerzin, Cafe Crema, McDonald’s, Satay by the Bay, Children’s Garden Cafe, Hill Street Coffee Shop, Peach Garden Noodle House, Texas Chicken, Bay Leaf Indian Curry House and Oriental Western & Bistro. There are also a variety of stores to purchase merchandises and souvenirs.
As for admission tickets, there are different rates for adults, senior citizens and children. You also have tickets for single conservatory or double conservatories. You dont need tickets for the outdoor gardens which consist of Bay East Garden, SuperTree Grove, Sun Pavilion, Heritage Gardens, World of Plants, and Dragonfly & Kingfisher Lakes. The OCBC Skyway is open from 9am to 9pm and costs $8 for adults. Cant walk? Take Auto Rider, a self-driving vehicle with live commentary on board. Else you can pay for Garden Cruiser Audio Tour or Guided Gardens Tour. The guided tours are ideal for groups of up to 12 people. By visiting the website, you can purchase tickets using major debit/credit cards. There are tickets for local residents as well as foreign visitors. For more information or queries on admission tickets, payment, timings, parking, events, lost and found items, or others, reach the Gardens by the Bay customer service.
Hi,
Recently we brought some elderly visitors and family members who enjoy outdoors to the Gardens. This was their first visit. Although they are relatively mobile, they cut short the visit with much disappointment. Even though there are stops for rest, they do not have sufficient stamina to walk and visit the sprawling areas. With an aging population, please consider implementing the following.
1. Provide rental of wheelchairs at entry point. I feel this is necessary so that needs of older folks are not neglected.
2. Allow the tram trolleys to ferry visitors to a few designated sites, like in Sentosa.
I hope you will consider my feedback favourably.
Regards
Esther Tan
I visited the Flower Dome on June 2015. The display was awesome and have highly recommended Singapore to my friends as a go to vacation place. I have mentioned Flower Dome and Gardens by the Bay as a highlight of my vacation.
I took a picture of an awesome plant but unfortunately did not get the name. I wonder if I could send the photo and someone may help me identify it?
Thank you for your consideration.