G Adventures Head Office
19 Charlotte Street
Toronto, Ontario M5V 2H5
Phone: 416 260 0999
G Adventures Customer Service
Phone:Â 1-800-708-7761
Email: customerservice@gadventures.com
International Support
Australia: 1300 853 325
Canada: 1 888 800 4100
China: +1 720 506 4317
Germany: 0800 365 1000
France: 0826 101865
Italy: 199 201006
Portugal: 30 88 01 232
Russia: 499 649 15 80
S.Africa: 010 5932 231
UAE: +44 207 243 9878
UK: 0344 272 2060
Others: +44 207 243 9878
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About G Adventures
G Adventures is a tour company that was founded by Bruce Poon Tip in the year 1990. From small-group tours, safaris to expeditions, G Adventures offers a range of packages for destinations in Asia, Africa, Europe, South America, North America and Australia.
On the website, guests can look for trips that have one day duration to over 45 days. You can also can enter your budget, select the preferred destination and ‘travel style’. Under travel style you have Active, Classic, Family, Local Living, Marine, Rail and Yolo. As for destinations, you can filter from countries within Africa, Arctic, Asia, Pacific, Central America, Middle East or Europe. The activities range from cycling, kayak, photography, rafting, trekking, wildlife and yacht-based adventures.
The packages listed provide detailed overview of destination, the meals, transport, baggage restrictions and accommodation details. The full itinerary will show details of activities from day 1 to departure. After choosing the package, you can confirm the same using major credit cards. G Adventures promises 100% guaranteed departures.
The company uses local transport such as buses, taxis, commuter trains, etc for transportation. The accommodation could be a homestay, hotel or even night camping. The company works with small, locally owned businesses rather than international chains to help travellers keep the cost of trip down. As for the number of travellers in a single group, the average is 10. Note that airport transfers are not included in the package. For more information or queries on new booking, payment, refund, cancellation, or others, reach the G Adventures customer service.
Extremelly disappointed with G-Adventures. I am 10 days away from the start of the trip and have not received an itinerary or any specific information. Booking: 1539305
Hi
My husband and adult daughter are on our second GAdventures holiday this time in Costa Rica. Our CEO Noellia has been super helpful in liaising with Avianca to reunite us with one of our suitcases, She caters for the needs of a varied group with professional ease, empathy and practical common sense. Her in depth knowledge of each location means we get much more than the advertised trips, excellent restaurants, gyms, yoga classes locations etc
She has been let down by the standard of the hotels in San Jose – the Autentico which shows lovely rooms on its website but provided our group of 16 with unrenovated,old run down versions. In La Fortuna the La Fortuna hotel had an air con outage for 24 hours and were not responsive to requests for fans etc. A number of the rooms do not have windows, facing the atrium instead and are dark ,small and need redecorating.The safe in our 2 rooms did not work either
Had a great trip to Patagonia recently, extremely well organised and good guide.
Shame that the pre trip service wasn’t great. Not very informative and could have been a bit more helpful. Plus, it would be worth revising the ‘what to pack’ list as some of it was irrelevant and when you are having an internal flight weight limit of 15kg every item counts.