Address
Federal Office of Police (fedpol)
Nussbaumstrasse 29
Bern CH-3003, Switzerland
Support
Phone: 117
Phone: +41 58 463 11 23
Phone: +41 58 460 52 10 (report suspicious incidents)
Phone: 0800 820 008 (passport or identity card queries)
Email: nil
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Aboutย Federal Office of Police
The Federal Office of Police (fedpol) is the national police agency in Switzerland. Law enforcement coordination locally is provided by Cantonal police commanders. Fedpol is responsible to the Federal Department of Justice and Police. The agency coordinates international operations and conducts investigations with the support of cantonal police. It directs national and international police cooperation, also working closely with Europol, Interpol and the UN. Additionally, Fedpol ensures the safety of people, coordinates police response to terrorism, criminal activities or other emergency. Fedpol also protects private and public property. You can get information on Fedpol’s services and also information on filing reports and complaints online.
The cantonal divisions across Switzerland consists of Aargau, Appenzell Innerrhoden, Basel-Landschaft, Fribourg, Glarus, Jura, Neuchatel, Obwalden, Schwyz, St Gallen, Ticino, Valais, Zug, Appenzell Ausserrhoden, Basel-City, Bern, Geneva, Grisons, Lucerne, Nidwalden, Schaffhausen, Solothurn, Thurgau, Uri, Vaud, and Zurich. The largest civil security agency in Switzerland is called the Border Guard Corps. It is responsible for the security of border areas and also checks customs, police and migration work.
Note that to apply for a passport or identity card, you must approach the local Cantonal authorities. Passport and ID card can be applied at the local office or even online. To order identity papers online, you will need to register on the platform with valid email address. Once your application has been verified, you will receive an email with instructions to provide your biometric data. Appointment can be made online or by phone. Once application has been approved, the documents will be received within 10 working days. For more information or queries on police stations, complaints, applying passports, career/job, or others, reach the Fedpol support.
