Head Office
Silver Square,
Plot 15, Mehr Ali Rd,
F-11 Markaz, Islamabad,
Pakistan

Customer Service
Phone: 3737 or 0345 -1113737
Email: easypaisa.support@telenor.com.pk (support)
Email: corporatesolutions@easypaisa.com.pk (corporate solutions)
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About Easypaisa
Easypaisa is a Pakistani mobile payment service launched in 2009. The service was a joint venture between Telenor Pakistan and Tameer Microfinance Bank. With Easypaisa, users can transfer money conveniently, swiftly and safely any time, any where. The Easypaisa app is available for iOS and Android. Once the app has been installed you can send or receive money, pay bills, purchase airtime, and much more.

Registered users can send money to anybody across Pakistan with just the tap of a button. Money can also be sent to a bank account. Easypaisa also provides ATM cards through which users can withdraw cash from their Easypaisa account. Both postpaid and prepaid customers of Telenor can sign up for an Easypaisa mobile account. The mobile number will be the Easypaisa account number. After account creation, a 5-digit PIN code will be shared for future use.

Easypaisa boasts of more than 70,000 merchants across the country. You can locate a merchant in your city on the website. Businesses can take advantage of the branchless banking solution to receive payment any time from customers. Easypay provides multiple ways of collecting payments from customers. You can also use the service for salary disbursement, loan disbursement or school fee payments. Ecommerce merchants and organisations can integrate Easypay to receive payments from any person. Users can pay using Easypaisa at thousands of online and retail stores.

For bill payments through Easypaisa shop, users need to carry the bill along with the amount to any Easypaisa outlet. A confirmation SMS will be sent as soon as the bill is paid. There are no additional charges for bill payment through Easypaisa shops. Utility companies that allow payment through Easypaisa include K Electric 2, HESCO, IESCO, FESCO, LESCO, QUESCO, PTCL, SCO, SSGC, KWSB, WASA, Wateen, Qubee, Worldcall, Nayatel and Wi-tribe. For more information or queries on payment, cancellation, refund, account activation, or others, reach the Easypaisa support.

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Last Update: September 15, 2024