Head Office
Bus Átha Cliath
59 Upper O’Connell Street,
Dublin 1, Ireland
Customer Service
Phone: +353 (01) 8734222
Email: customercomment@dublinbus.ie
______
About Dublin Bus
Dublin Bus is Ireland’s largest transport company operated by the state-owned Córas Iompar Eireann Group. Launched in 1987, Dublin Bus employs more than 3,450 people, out of which close to 2,500 are drivers managing the fleet of 1,000+ buses. The company claims that in 2018 it carried 139 million passengers. The range of services include Cross City, Radial, Orbital, DART Feeder, Airlink, and Nitelink. The fleet of buses are modern, with comfortable seating. They are also wheelchair accessible and WiFi enabled. The brand’s vision statement states it vies to “provide a transport service where people feel safe, connected and part of sustainable community life”. In 2017, the company posted a revenue of €15.5mn.
The major city centre bus stops consist of Parnell Square, O’Connell Street, The Quays, Trinity College, Dame Street, Nassau Street and St Stephen’s Green. The Timetables section on the website allows you to search by route number or place name. You will find connection to and fro between Harristown, Mountjoy Sq, Shankill, Dalkey, Ringsend Road, Dublin Airport, Merrion Sq, Adamstown Rail Station, Eden Quay, Talbot St, Burlington Rd, Dunboyne, Drimnagh Rd, Ashington, to name a few. There is a route map that clearly show the core routes on an interactive map. Bus timetables and route planner is also available on the Dublin Bus iOS and Android smartphone app. There is a Fare Calculator if you want to estimate the cost of tickets.
Ticket rates vary for adults, students and children. The rates are available on the website. It is suggested to have the correct change to pay for your fare. Otherwise you can use the reusable Leap Card. The smart card can be used on all Dublin Bus services. You can purchase same on the website or at Payzone outlets across the city. Card holders can top up online, through ticket machines and Leap Card agents. Regular travellers can take advantage of the monthly and annual tickets. They are valid on Dublin Bus scheduled services including Airlink, Xpresso and Nitelink. The Visitor Leap Card allows for unlimited use on all Dublin Bus services. Travellers can apply for a replacement or a refund by logging in to their online account. For more information or queries on locations, payment, cancellation, refund, Leap Card, career, or others, reach the Dublin Bus support.
I want to compliment you on your wonderful service. After leaving a bag with purchases on the 46a last Monday bank holiday, I contacted Dublin bus who spoke with the driver and the bag was located. I just had to pick up from the bus as it made its way back to the city. Many thanks. A great service